By Brad McKenzie on Thursday, 27 February 2014
Posted in Technical Issues
Replies 20
Likes 0
Views 1.2K
Votes 0
We are having an issue where if we edit a User on the backend the URL is getting changed and is no longer valid. We've discovered that we don't even need to change anything, the simple act of opening and then saving it changes the URL that is returned on the front-end.

For example, if I searched for Dewight in EasySocial before editing and looked at the properties of the URL it would be http://10.0.1.142/joomla/index.php/fsbt-social-connections/community/profile/dconnerley and when clicked would take you to Dewight's profile. When we opened it on the back-end and saved it and then searched on the frontend again for it the URL was now http://10.0.1.142/joomla/index.php/fsbt-social-connections/community/profile/14 and took us to our home page. We opened it again on the backend and saved it and the URL changes again, this time to http://10.0.1.142/joomla/index.php/fsbt-social-connections/community/profile/121. The number on the end doesn't seem to correspond to any ID that we can find. If I attempt to go any of these URLS I am taken to my home page rather than to the users Profile. If I attempt to use the original URL (http://10.0.1.142/joomla/index.php/fsbt-social-connections/community/profile/dconnerley that had worked) it also returns me to my home page and not their profile. I can, however, get to their profile if I use the URL http://10.0.1.142/joomla/index.php/fsbt-social-connections/community/profile/761, where 761 is their actual user ID in Joomla/EasySocial users.

We are utilizing EasyBlog, EasyDiscuss, Komento and EasySocial. Wherever possible we have told the extensions to use EasySocial as the authenticator, avatar, profile, etc...

The only way we can make it work is if we have the users edit their profile from the front-end. Which we really want to just do it for them on the backend so the corporate photo is utilized. Any thoughts of where to look would be greatly appreciated. Question #94024 seems to comment about similar things but I didn't see a resolution that works for us. Thanks!

Brad
Thanks Brad! I believe I have found the issue but can you give this a try again? I have applied some test patches on your site.
·
Friday, 28 February 2014 11:12
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Brad,

Is there a way to upload this site to a temporary location so that I can troubleshoot this?
·
Thursday, 27 February 2014 10:58
·
0 Likes
·
0 Votes
·
0 Comments
·
Sure. I'm going to look for something tonight. Any suggestions as to a possibility? Thanks!
·
Thursday, 27 February 2014 11:08
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Brad,

Go with CloudAccess.net as you will have a free 30 day trial account If you need to get a more permanent test area, consider cloudaccess or http://stackideas.com/siteground-hosting
·
Thursday, 27 February 2014 11:45
·
0 Likes
·
0 Votes
·
0 Comments
·
Great - we will see if we can get it out to one of those sites today and get you setup.
·
Thursday, 27 February 2014 20:18
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks Brad It's actually almost 11.30pm here and I might not be available later but I will try to stay up as late as possible.
·
Thursday, 27 February 2014 23:27
·
0 Likes
·
0 Votes
·
0 Comments
·
Mark - you're the best. What IP address should we add? We will add it now.
·
Thursday, 27 February 2014 23:43
·
0 Likes
·
0 Votes
·
0 Comments
·
210.195.112.113 , I need the FTP access too
·
Thursday, 27 February 2014 23:47
·
0 Likes
·
0 Votes
·
0 Comments
·
Great - thanks!
·
Thursday, 27 February 2014 23:50
·
0 Likes
·
0 Votes
·
0 Comments
·
We dug around last night and found that the social users table in PHPmyadmin had the alias field with a number that would match the new URL being generated anytime we would create a new user. This alias number would then be in the new profile URL.
·
Thursday, 27 February 2014 23:52
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Brad,

The ftp user that you have provided doesn't seem to have write access By the way, you might also want to check on your cronjob for EasyDiscuss as it looks like it's outputting the contents http://screencast.com/t/cicUA7R1
·
Friday, 28 February 2014 02:21
·
0 Likes
·
0 Votes
·
0 Comments
·
That's odd. I'll see if I can get the corrected ASAP for you. Then I'll take a look at the cronjob. Thanks
·
Friday, 28 February 2014 02:33
·
0 Likes
·
0 Votes
·
0 Comments
·
I'm struggling with giving write rights to that user. Still trying to get it but is there a file or two that you want us to put out there?
·
Friday, 28 February 2014 03:07
·
0 Likes
·
0 Votes
·
0 Comments
·
Got it - I was able to copy a file to it. So hopefully it's good to go now. Thanks!
·
Friday, 28 February 2014 03:15
·
0 Likes
·
0 Votes
·
0 Comments
·
I've changed the CRON to the following: wget "http://10.0.1.142/joomla/index.php?option=com_easydiscuss&task=cron" with default behavior. Should it be something else?
·
Friday, 28 February 2014 03:22
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Brad,

Hm, the site is extremely slow for me now as I cannot access any page on the site The server is really slow
·
Friday, 28 February 2014 03:37
·
0 Likes
·
0 Votes
·
0 Comments
·
I think it was doing a backup.
·
Friday, 28 February 2014 04:05
·
0 Likes
·
0 Votes
·
0 Comments
·
Let me know if the IP you're using changes and we'll get it changed ASAP.
·
Friday, 28 February 2014 06:37
·
0 Likes
·
0 Votes
·
0 Comments
·
That appears to have fixed the URL issue. THANKS!!! Is it something that will be applied to ES going forward or specific to our site? If to our site, can you let us know what it is so if it happens again we possibly can fix it without bothering you. Thanks, again!!
·
Friday, 28 February 2014 22:57
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Brad,

Yep, these fixes will be added in EasySocial 1.2.0
·
Saturday, 01 March 2014 00:58
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post