By Kane on Tuesday, 29 March 2016
Posted in General
Likes 0
Views 894
Votes 0
I have migrated a site from jomsocial to ES and finding some issues.

1. when I am logged in and on my profile, I am unable to logout. I must first navigate to a different page to logout.

2. when I login and navigate to my profile and click "Edit Profile", I receive the following error:
"There is an error retrieving your Facebook details. Facebook returns an error message of: "An active access token must be used to query information about the current user."


I am logged in and can't tell if it prohibits me from doing anything
Hi Kane,

I am sorry for the late reply. Kindly please find my response to your inquiries below:
1. when I am logged in and on my profile, I am unable to logout. I must first navigate to a different page to logout.

Can you replace the file(see attachment) in DIR:.. /components/com_easysocial/views/profile/view.html.php



2. when I login and navigate to my profile and click "Edit Profile", I receive the following error:

"There is an error retrieving your Facebook details. Facebook returns an error message of: "An active access token must be used to query information about the current user."

I have tried to replicate this issue on your site and locally, but I cannot reproduce it. It work just fine for me. I am missing anything here?
·
Tuesday, 29 March 2016 13:03
·
0 Likes
·
0 Votes
·
0 Comments
·
unfortunately that file breaks everything related to profiles on the front end.

ERROR: 500

View class not found [class, file]: easysocialViewprofile, /home/XXXXX/public_html/components/com_easysocial/views/profile/view.html.php
·
Saturday, 02 April 2016 04:02
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey Kane,

I am really sorry for the delay of this reply as it is a weekend for us here.


1. when I am logged in and on my profile, I am unable to logout. I must first navigate to a different page to logout.

Hm, I just tried this on your site and it does log me out correctly when I am on my own profile page. How can I reproduce this?


2. when I login and navigate to my profile and click "Edit Profile", I receive the following error:

Are you still experiencing issues with this? I can't seem to reproduce this error.
·
Saturday, 02 April 2016 14:45
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey Mark,

2. when I login and navigate to my profile and click "Edit Profile", I receive the following error:

Are you still experiencing issues with this? I can't seem to reproduce this error.


That was after uploading the file recommended by Muhammad. I replaced the file with the original and the error is gone... also, the mysterious inability to logout from own profile disappeared as well... I'll mark resolved for now. Thanks.
·
Sunday, 03 April 2016 01:37
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey Kane,

Hm, strange but thanks for updating me on this. If you are still experiencing any issues with the logging in / out, kindly please start a new ticket on our forums
·
Sunday, 03 April 2016 01:47
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post