By Dan Cote on Wednesday, 16 August 2017
Posted in Technical Issues
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When attempting to social share a post that includes a video to facebook ( a post in the stream feed ). It doesn't use the text from the post and has no link to the video. Instead it is pulling text from the joomla page and just showing the url of the website.

Attached is a screenshot of the problem.

Also, our stream feed is on https://rvpoints.com/community
hey Dan,

Thanks for getting back to us, I can able to login from your backend now.

It seems like you have turn off this setting Insert Opengraph Tags from backend, you can refer on my attached screenshot below.

Once i enabled it then copy your single stream page URL into Facebook debugger tool and re-scrape it , it show correctly with the video thumbnail now when you share in Facebook.
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Wednesday, 23 August 2017 11:14
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It seems like that video post is created from the Superadmin, so public user unable to view that video stream when view on single stream layout, in other word, Facebook also do not have permission to access this page and retrieve the correct content from your video stream.

I already help you enabled these setting "Explicitly Display Site Admin’s Story Posting" from your backend, you can refer on my attached screenshot below, it should work fine now.

Can you give it a try?
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Wednesday, 16 August 2017 23:38
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It is now sharing the text from the stream item, is there no way to show a thumbnail of the video as well?
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Wednesday, 16 August 2017 23:47
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My respectable friends ..
The Facebook icon does not work and does not allow me to access the site
The Twitter icon does not appear on the home page
Members of the network complain that they can not access through Facebook
Please help me because this is important to us
I will be thankful to you

It is now sharing the text from the stream item, is there no way to show a thumbnail of the video as well?

For track video is incorrect
Please switch the track to download the video because the link is wrong
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Thursday, 17 August 2017 03:43
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Hey Dan,

I am sorry for the delay of this reply is because last your reply already 11:47pm yesterday night.

It is now sharing the text from the stream item, is there no way to show a thumbnail of the video as well?

Regarding with your question, it should possible to show the thumbnail on the Facebook stream, perhaps you can activate back your Joomla backend and FTP user account so I can better have a check?
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Thursday, 17 August 2017 10:49
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Hey Saad,

My respectable friends ..
The Facebook icon does not work and does not allow me to access the site
The Twitter icon does not appear on the home page
Members of the network complain that they can not access through Facebook
Please help me because this is important to us
I will be thankful to you

It is now sharing the text from the stream item, is there no way to show a thumbnail of the video as well?

For track video is incorrect
Please switch the track to download the video because the link is wrong

It seems like you you posted your issue here is completed not related this thread original issue.
I will continue answer this on your original thread here -> https://stackideas.com/forums/easysocial-oauth-login
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Thursday, 17 August 2017 10:51
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Sir
I tried to sign in from the home page and when I clicked on the facebook icon I get a blank page and then disappear ..

Twitter works well and is easy to operate and any member can sign in from Twitter
You can try it yourself
Also I tried to login from the easysocial page too the same thing did not allow me to enter
Please see the pictures

I already worked on clearing and clearing the cache from my own background, and asked me to fill out the Facebook login page again ... and also I had a blank page and then disappeared and as a result I was not allowed to enter

I tried to clear the browser cache and also did not allow me to enter
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Thursday, 17 August 2017 20:17
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Arlex,

I resaved the ftp info in my account, I had entered that before. If it is not working let me know.

-Dan
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Thursday, 17 August 2017 21:36
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Hey Dan,

It seems like I can login from your backend now, but the FTP user password incorrect, this is what i hitting when i trying to connect :

Command: PASS ****************
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server


Perhaps you can update again with your FTP correct password at your profile page again? http://stackideas.com/dashboard/site
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Friday, 18 August 2017 10:26
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Hey Saad,

Perhaps you can start a new thread on our forum here https://stackideas.com/forums/ask so I can continue investigate on your issue.
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Friday, 18 August 2017 10:27
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Arlex,

I've entered the corrected ftp username, I had the wrong username in there before. Please try again, so you can take a look at the problem. I saved the info in my profile.

-Dan
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Wednesday, 23 August 2017 05:09
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Thank you Arlex, it's working now. Thank!

-Dan
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Wednesday, 23 August 2017 21:32
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Thanks for updating Dan, glad that your issues are resolved now
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Wednesday, 23 August 2017 22:42
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