By Clay Hess on Thursday, 06 August 2015
Posted in General Issues
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I recently upgraded to EasyBlog 5 and noticed a couple of issues after the upgrade...

  • My site menu dis appeared! Not sure why.
  • Google Adsense code displays at the top and bottom of each post, but I am not using Adsense and cannot figure out how to turn that off.


Backend credentials are attached. Let me know if you need anything else.

Thanks,

Clay
Hey Clay,

Kindly please find the response to your inquiries below:


My site menu dis appeared! Not sure why.

Can you provide us with the FTP access please?


Google Adsense code displays at the top and bottom of each post, but I am not using Adsense and cannot figure out how to turn that off.

I have turned this off for you but in the future, you can configure this at http://site.com/administrator/index.php?option=com_easyblog&view=settings&layout=integrations

Also, something strange about the site is that I cannot clear the cache in Joomla. Whenever I tried to access the Cache section, I am being thrown with some errors
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Thursday, 06 August 2015 01:21
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I provided ftp access. Any update(s)?
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Thursday, 06 August 2015 21:56
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Hey Clay,

I don't seem to see any FTP access in the post. Am I missing anything here?
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Friday, 07 August 2015 02:30
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Weird. I had replied with the credentials. Here they are again. I hope they go through.
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Friday, 07 August 2015 03:20
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Hey Clay,

I have done some tests and it seems like the cahce on the site is causing these modules to be missing. I am not too sure why but as soon as I turn off the cache and css compressions on your Joomla template, everything works fine now.
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Friday, 07 August 2015 03:47
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Thank you
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Friday, 07 August 2015 04:38
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Hi Clay,

You are most welcome. May I know if the issue has been resolved now?
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Friday, 07 August 2015 12:07
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Yes it is resolved. Thank you
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Friday, 07 August 2015 23:21
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Thanks for updating, glad that your issues are resolved now
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Saturday, 08 August 2015 03:40
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