Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

So far no other user reported this, perhaps you can provide us following details so we can better have a check?

1. Joomla backend access
2. FTP access
3. Screenshot

ok...I updated my login info to a test site; it is occurring in multiple installs. [edit]it actually appears to be more of a template issue...did some more searching and multiple frameworks have this issue where I don't think the es module is at fault[/edit]

Hi Steve,

Firstly, once I access http://mavslax@zenpig.net it will redirect me to http://zenpig.net/ and it appear blank http://take.ms/7eOcD
Do I access your site correctly?
and seems like the ftp access also do not working http://take.ms/GxemE

*I've make this ticket private so that only our staff and you can access this ticket

I updated the login info...I had to create an ftp account just for the subdomain the test site is on and copy/pasted the login info incorrectly. Let me know if the updated info works. btw, I'm almost positive it's a template issue and not an ES issue, now. There is currently some css to make the main menu "test" link non-clickable. The "test" link in the ES dropdown menu module seems to be just making it clickable based on the template. This is currently set to Helix which I found is known to have an issue with text separator menu type....I've also switched to an EF4 (joomla-monster) template and see the same though not sure if that is strictly a template issue.

Hi Steve,

Thanks for your cooperation Seems like I'm unable to access your ftp http://take.ms/lfMON
Can you download the attached file below and replace in the:
.../modules/mod_easysocial_dropdown_menu/tmpl/default.php
By the way, I've logged this issue in our issue tracker so that our developer can take a look further on this

You're suggested to backup the file that you want to customize beforehand for precaution

Thankyou Fadhli,
The changes to update.php did work well and will make it easier to style separators if wanted in the module as well with the class added. Sorry about the login issue. Should work now but no promises until success
Steve

Hi Steve,

Thanks for your cooperation Seems like I'm unable to access your ftp http://take.ms/lfMON
Can you download the attached file below and replace in the:
.../modules/mod_easysocial_dropdown_menu/tmpl/default.php
By the way, I've logged this issue in our issue tracker so that our developer can take a look further on this

You're suggested to backup the file that you want to customize beforehand for precaution

Hi Steve,

As you already apply the default.php and it was working. I think I don't have necessary to access your FTP anymore but I've tried it and it was working fine

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding and have a nice day ahead