Reply for guests not working
By Engelien on Monday, 30 December 2013
Posted in Technical Issues
Replies 7
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Hello!
I've recently installed Komento (free) for a friend of mine and it seems that I am unable to get the reply button working for guests.
In the ACL replies are allowed for Public as for guests (actually it's allowed for all user groups) and in the integration item replies are allowed as well. Yet I still do not see a reply button. I've tried it with different browsers (IE, FF and Chrome), none of them shows the buttons.

Could someone help me out here, what am I missing?
Thanks in advanced! If more info is needed, let me know.
Hello Engelien,

It seems like that was known issues from Joomla 3.2, when i try to Resave the setting from backend > User > User Manager > Option > Re-save , then the reply button already appear in your site. See my screenshot : http://screencast.com/t/77BFlPJi
Hope this help.
Arlex Wong
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Monday, 30 December 2013 23:43
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Hello Engelien,

You can configure from your backend > Components > Komento > ACL > Joomla Article > Guest > Reply Comments "YES" . Hope this help.
Arlex Wong
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Monday, 30 December 2013 18:46
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Actually, the ACL settings are already activated.
You can see the settings I've used in the attachment.
Engelien
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Monday, 30 December 2013 18:51
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Hi,

Could you provide us your site's access so that we can investigate this for you?
Jason Rey
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Monday, 30 December 2013 20:06
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I added them to this post in the info below. I hope that's enough for you to see them.
Engelien
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Monday, 30 December 2013 23:37
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Thank you very much for solving this!
And so quick too!
Engelien
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Monday, 30 December 2013 23:46
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Hello Engelien,

You're welcome, glad to heard your issues resolved.
Arlex Wong
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Monday, 30 December 2013 23:48
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