Hey Diguglielmo,

Can you provide us with the backend details, so we will check it further?
Regarding the details you provided I can not log in to the backend as this user have no access to the backend.

Looking forward to your response.

Hi, you're right, I forgot. Now you can, thanks

Hey Diguglielmo,

I've tried to access your site backend, i am able to login but whenever i try to access the pay plans i am hitting this error.

This page isn’t workingabomio.tv redirected you too many times.

Try clearing your cookies.

ERR_TOO_MANY_REDIRECTS

Can you provide me the referral code you are trying, so we will check it. Also provide us with the correct access, so we will be able to check it further.

Looking forward to your response.

Hello, I corrected the mistake. This is the code: 8O56WJCMA57B
Thank you

Hey,

I am still unable to access the PayPlans in backend.
I've tried to use the Referral code on article plans and hitting this.

The amount of the R-Code must not exceed the price of the subscription!

Can you show me the referral rule configuration you created and exact steps you are trying where referral code applied but not reflected on invoice.

Also please correct the access to backend.

Looking forward to your response.

I have tested the login backed and works with the data I gave you.

The message:
The Amount of the R-Code Must Not Exceed the Price of the Subscription! -
it is right.
You have to pipeline an impairment that costs more than the value of the R-Code.
It's clear?
Do you know the Backed link?

The R-Code is valid for those who buy, 15 euros.
You have to buy an impairment that costs more than 15 euros.
You bought a plan of 4.90 euros.
The message:
The Amount of the R-Code Must Not Exceed the Price of the Subscription!
It's right.
The configuration of the R-Code is made right, because the Sharer arrives his code.

https://stackideas.com/docs/payplans/administrators/discounts-and-referrals/referrals

Does login Backend work?

Quoted from diguglielmo on Tuesday, 13 December 2022

Does login Backend work?

Unfortunately, we are still unable to access your site's backend Payplans configuration page, it keeps redirecting until time up, is it your server blocked by another country's IP address?

is it your server blocked by another country's IP address?
No, there is no IP block

If you have been here -
https://abomio.tv/administrator/index.php?option=com_payplans -
It means that you have logged in, and it worked.

I'm sorry, I don't understand what problem you have.

Hey Digugliemo,

I am able to login to the backend with the credentials you gave but unable to access the PayPlans pages in the backend.
see here: https://monosnap.com/direct/OoKRp2pxV0JPNtAMlp9skHrQJYwmIp


Can you show me the screenshot of the following
1. Referral rule configuration you set up on your site.
2. Backend Setting >> Discount page.

Looking forward to your response.

See please the video, thanks

Hey,

Can you share the screenshot of the Backend Settings >> System page also?

Also, can you check with your hosting provider if there is any kind of ip restrictions applied or not?

Quoted from Manisha Ranawat on Tuesday, 13 December 2022

Hey,

Can you share the screenshot of the Backend Settings >> System page also?
Which Sistem Page, Joomla?

Also, can you check with your hosting provider if there is any kind of ip restrictions applied or not?
No IP is blocked, ok !!

Try again, maybe now it works.

Hey,

Yes, now i am able to access the backend of PayPlans.
Can you update us with the correct ftp details, i am hitting this.

Response:	530 Login incorrect.

Error:	Critical error: Could not connect to server

Looking forward to your response.

Good morning.
I checked the FTP login dates, and they are 100% correct.
I don't know why you have problems.
Let me know, I need the solution to the R-Code problem.
Thank you

Haalo Manisha,
I watched the refferral.php file and I saw the difference.
I did the test with a fixed discount and percentage discount, it works.
The refferral code for the share is also corrected, fixed or percentage discount.
I installed Payplan on an empty domain, and the problem is the same.
I adjusted the referral.php file, and everything is ok.
I'm sorry I found a mistake in the system, but it is better like this, the other customers will have no problems.
Thanks for help, good day and ..... see you next time.

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.


Thanks for understanding.

Hi, can you share some details of the changes that you applied?
Referrals does not work for me too.

Thanks