By Pablo Castelo on Friday, 09 February 2018
Posted in General Issues
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Hello,
My problem is that no user is allowed to create groups. After the user buys a subscription to the only paid plan "Aplicaciones", he should switch from the "Miembro" Profile (default and free) to the "Aplicaciones" profile. The Miembro Profile does not allow to create groups. The problem is that the user stays in the same profile after buying the Aplicacion plan, so his profile is still "Miembro". There is no profile change and, therefore, the user cannot create groups. Could you help me to make sure this profile change happens after buying the Aplicaciones plan, please?
Thanks.
Hello,

I checked your site and after subscribing plan user's profiletype is changing properly.
There is no issue , see attached screen shot.

For those user's you are facing this issue just make their subscription is active or not , because profile type assignment will be done the subscription activation.

Update me.
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Saturday, 10 February 2018 14:40
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