Today I tried to update an EasyBlog installation. It is not on my registered site, but I was under the impression that my licence allowed me to install on multiple sites. Am I correct in my thinking?
I first tried using the easyblog_launcher_community_5.0.44_joomla.zip This ran until I was told this would only work on a registered site. The message also said I could use the full launcher instead.
So I downloaded and tried to install with easyblog_full_community_5.0.44.zip.
This gave me the same message about installing on a unregistered site.
However, on returning to the control panel I found I had a white screen with server errors. I also found the front-end had similar messages.
Fortunately I had taken a backup and ws able to restore the site. Not a happy person.
Can you advise what is going on and what support I might get? If necessary what do I need ot do to register both the sites I have that use Easyblog?
I first tried using the easyblog_launcher_community_5.0.44_joomla.zip This ran until I was told this would only work on a registered site. The message also said I could use the full launcher instead.
So I downloaded and tried to install with easyblog_full_community_5.0.44.zip.
This gave me the same message about installing on a unregistered site.
However, on returning to the control panel I found I had a white screen with server errors. I also found the front-end had similar messages.
Fortunately I had taken a backup and ws able to restore the site. Not a happy person.
Can you advise what is going on and what support I might get? If necessary what do I need ot do to register both the sites I have that use Easyblog?