Problems, suggestions and more !
By Vincent on Saturday, 21 June 2014
Posted in General Issues
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Hello everyone,

I come to the support to address the problems I Encounters and suggestions I offer to you in a single subject.

First, I give you the translation error I currently encountered in the French version:

- (apps) : "Livre une conversation" -> The word "Book" should be replaced by "Read" (Lire).
- (admin) : "Utilise par d"efaut le thème sélecionné" -> "d"efaut" replaced with "défaut" and "sélecionné" replaced with "sélectionné".
- (module : EasySocial Menu) : "Se désinscrire" replaced with "Déconnexion" and "Afficher le lien de désinscription" replaced with "Afficher le lien de déconnexion".
Search filters are not translated in the interface EasySocial research and Joomla (see attached pictures).

Could you explain that it is the translation of the word "canvas" ?

To finish the translation, I noticed that on some channels translations there were "\" before apostrophes ('). (see attached picture).

For problems that can not be on the user profiles which groups or which are joined groups the user is not visible (applications configured properly yet) is created, do you have a solution ?

I would add a small suggestion, it is the Kunena application, would it be possible not to display the User Karma?
And also, would it be possible to bound as the signature, and the kind of user, staff or website text? if possible of course

I remain at your disposal for any request and Thank You in advance for the work you do and the impeccable French translation which I hope will reach 100%.
Hello Benjamin

I am sorry for the late reply.
May I know, is your issue is resolved? If resolved, I would like to close this ticket, and if you have anymore question, please don't hesitate to ask us.

Thanks again and have a wonderful day.
Yasser Ibrahim
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Tuesday, 01 July 2014 09:43
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Hello Benjamin,

Thanks for the heads up on this. These translations are actually not done by us as we don't actually speak French :P (I wish we could).

As for hiding the user karma in Kunena's app, there's currently no settings for this yet but you can edit the theme file /media/com_easysocial/apps/user/kunena/themes/default/profile/default.php and remove the block of codes below,



		<div class="col-sm-3 stat-item">

			<div class="total-replies">

				<div class="center"><?php echo JText::_( 'APP_KUNENA_KARMA' ); ?></div>



				<div class="stat-points"><?php echo $karma;?></div>

			</div>

		</div>
Mark
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Saturday, 21 June 2014 13:32
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Okay thank you for Kunena, and the other problems mentioned you have an idea ?

I would add that when we do a search via the EasySocial Toolbar module on the homepage and we hit the enter key we are redirected to the same page without any results

I would add also that it is impossible without creating a menu or change the url to enter the list of points and trophies (badges), but not the historical inventory of all existing points and trophies.
Vincent
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Sunday, 22 June 2014 03:35
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Hello Benjamin,

I am really sorry for the delay of this reply as it is a weekend for us here. Hm, sorry but I am not too sure how to actually reproduce this. Can you please provide us with the access to your site so that I can test this on your site?
Mark
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Monday, 23 June 2014 01:25
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Thank you Mark,

you will find the details to connect to our site in the details of this message or my account.
Vincent
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Monday, 23 June 2014 03:00
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Hello Benjamin,

I have check your site and have fixed the issue with your site. I have put some code in this file: /components/com_easysocial/themes/wireframe/toolbar/default.php and change the below code at line 55 from:


<?php echo $this->html( 'form.itemid'); ?>

to:


<?php echo $this->html( 'form.itemid', FRoute::getItemId('search') ); ?>


Can you check for me is this issue is resolve on your site? Looking forward to hear from you again.
Hope this will work.
Thanks.
Yasser Ibrahim
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Monday, 23 June 2014 19:09
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Hello Mohd Yasser

I confirm, your correction works great thank you

I go back to my first message asking if it is possible to display the groups the user profile as well as the list of these friends, these subscriber ... in the left column?

thank you in advance.
Vincent
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Monday, 23 June 2014 23:59
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Hello Benjamin,

I am really sorry but I seems can't understand you well.
if it is possible to display the groups the user profile as well as the list of these friends, these subscriber... in the left column?
Can you explain more what do you mean by "groups the user profile" and "these subscriber" in your question, so that we can understand what you're trying to achieve here.

Please be advise.
Thanks.
Yasser Ibrahim
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Tuesday, 24 June 2014 00:13
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In user profiles there has indicated in the left column of the friends of the user, these albums, these pictures, these subscribers, and those that follow.

But is it possible to display the groups that the user has created in the same column?
Vincent
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Tuesday, 24 June 2014 00:46
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Hello Benjamin,

This is actually already enabled by default but you can actually ensure that it is enabled by enabling the option shown here, http://screencast.com/t/EJT6anc2UQfe
Mark
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Tuesday, 24 June 2014 01:11
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Hello Mark,

I checked the application and it seems that the parameter are all good, but the groups do not want to display in the filter applications in profiles. Except on stream.
Vincent
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Tuesday, 24 June 2014 01:29
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Hello Benjamin,

I am sorry for the late reply.
We after extensive debugging, we have found the root which caused this issue. We are very sorry because this is a bug from our end. Here I have attached to you a file, please download it and override the existing file. Dir: \administrator\components\com_easysocial\models\apps.php . Please have it a try and see of this fixed your issue. We are very sorry for the inconvenience caused.

Hope this will work.
Thanks.
Yasser Ibrahim
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Wednesday, 25 June 2014 20:58
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Hello Mohd Yasser

your correction works very well I Thank you.

I would again solicit you about the new updating you released.
When I pass by EasySocial Installer to perform this update, it blocks 10% constantly.

Would you have a solution?

Thank you in advance and good day.
Vincent
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Thursday, 26 June 2014 01:18
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Hello Benjamin,

Do EasySocial give any error when you update the site? If not, may I have your permisson to reinstall EasySocial on your site and if you have made modification or customization on the site, please make a backup first before I reinstall EasySocial. I believe the site credentials are the same as above isn't?

Please be advise.
Thanks.
Yasser Ibrahim
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Thursday, 26 June 2014 02:45
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Hello,

there is no error message on the website or on the administration interface during the procedure update.
You can update the component no file has been updated except those of previous messages.

Thank you in advance.
Vincent
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Thursday, 26 June 2014 15:36
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Hello Benjamin,

Sorry for late reply to this,
May i know how to you perform your installation in your site?
Because I have tried to help you re-install the latest version of Easysocial, it look fine now. Please have a check.
Arlex Wong
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Thursday, 26 June 2014 19:58
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Hello there,

I confirm the correct way to the latest version of the component, I Thank you for your help

Could you Have a look at the problem with some string translation or it appears a "/" undesirable.
I also noticed that when I create a copy of a profile type fields or mentioned text in the "Zone" parameter are empty while sentences were shown on another type of profile.

This is not urgent but small details that I hope does not look too exaggerated by my
Vincent
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Friday, 27 June 2014 00:50
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Hello Benjamin,

These are actually issues with language strings on your site. Which language are you using?
Mark
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Friday, 27 June 2014 00:58
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Hallo Mark,

I use the French language.
Vincent
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Friday, 27 June 2014 01:11
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Can you attach the language file here?
Mark
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Friday, 27 June 2014 01:22
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yes, here
Vincent
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Friday, 27 June 2014 01:56
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Hello Benjamin,

I am sorry for the late reply.
I have fix this issue on your site. It is a bug from our end and we are really sorry about this.

Regarding this
I also noticed that when I create a copy of a profile type fields or mentioned text in the "Zone" parameter are empty while sentences were shown on another type of profile.

I have try to replicate his issue with my local and found that it is working correctly. Here what I found:
1. I have edit the text inside the custom fields and saved it as copy. Screenshot: http://screencast.com/t/zzbU8re3DFsJ .
2. It will create the another copy of the profile as shown in this screenshot: http://screencast.com/t/4tj7UMFA3l . Profile type at the top is the original and the below profile type is the copy of the original. You can differentiate this using the profile type id. Do I replicate your this issue correctly or am I missing something?

Please be advise.
Thanks.
Yasser Ibrahim
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Friday, 27 June 2014 19:47
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Hello Mohd Yasser

thank you for your correction for string language.

For the types of profiles, I do not paralais field names, but the value in this field when it is empty.

On the copy of a profile type, the value recorded on the fields are no longer present. (see attached images)

Sorry for the misunderstanding, I hope you understand. Thank you for your support.
Vincent
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Saturday, 28 June 2014 04:52
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Hello Benjamin,

I have try to replicate this issue on your site and it seems like it is working correctly. Here my screenshot: http://screencast.com/t/cfCegOCrHZF . The profile group id 12 is the new duplicate of the group id 10 and the placeholder(zone) is not missing at all. Here my screenshot: http://screencast.com/t/IhR9W3ulI5a .
I am very sorry but it seems like I can't replicate this issue on your site.

Please be advise.
Thanks.
Yasser Ibrahim
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Saturday, 28 June 2014 05:19
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Thank you for your quick response.

It seems that this is random in the fields.

Look attachments or images directly on the site that compares a field type profile (id 2) and that you copied (id 12)
Vincent
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Saturday, 28 June 2014 05:40
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Hello Benjamin,

I am sorry for the late reply.
Here I have attached you a file to fix this issue. Can you download this and override the existing file in your site. Please put it here: site\administrator\components\com_easysocial\tables\field.php . This fix will be included in the next release. Thanks for reporting this to us and we are very sorry for the inconvenience caused.

Hope this will work.
Thanks.
Yasser Ibrahim
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Monday, 30 June 2014 12:17
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Hello Benjamin,

Here the attached file. Sorry for the inconvenience caused.
Yasser Ibrahim
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Monday, 30 June 2014 16:33
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Hello Mohd Yasser,

I'll comfirme the resultion problem with the file you gave.
Against by this correction is not taken into account in the new version of 1.2.18 then what is mentioned in the changelog.

thank you anyway for your great help.
Vincent
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Monday, 30 June 2014 23:47
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Yes it is good the problem is solved.

If I have another problem I would to you in another topic.

Good day and thank you again.
Vincent
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Tuesday, 01 July 2014 19:33
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Thanks for updating Benjamin, glad that your issues are resolved now.
Mark
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Tuesday, 01 July 2014 23:19
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