By Krx on Wednesday, 25 January 2017
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Hello

I just purchased new licenses for EasyBlog and Komento because old ones expired.

I'm trying to upgrade EasyBlog from 3.9.15245 to latest one on Joomla 3.5.6 on my local XAMPP server.
As required in download area I specified online domain.
I downloaded both full and launcher versions.

I'm using launcher version as suggested here:
https://stackideas.com/docs/easyblog/administrators/upgrades/upgrade-easyblog-3-9-to-easyblog-5

1. When I select Installation via the Network - FAIL
Downloading Installation Files...
Failed
Your domain is not listed in your license to utilize our installer API Please contact our support team.

2. When I select Installation via Directory - FAIL
I copied "com_easyblog_full_pro_5.0.42_joomla.zip" file in specified directory:
administrator\components\com_easyblog\setup/packages/
and Next step brings:
Extracting component files
Failed
Sorry, there was some errors when trying to extract the queries.zip file. Please contact our support team.

Previously I had no problems by use both components, and I could do upgrades in local and online server

Questions
- Why cant I specify both online domain and localhost domain in my dashboard?
- How can I upgrade?
- I cannot (and refuse to) do upgrade on live server because you know why.

Open to suggestions.

Thanks,
Regards
Hi Alex

I actually managed to upgrade last night (this morning) but I was too tired to post it here.
After several exhausting attempts, errors and backup restores, I said to myself let's try the regular way, via Joomla installer, and voila. I couldn't believe - it worked

After that I battled for hours with broken easyblog frontend, ang got idea: maybe upgrading Komento would fix it, and voila again. Old Komento and new EasyBlog doesn't coexist well.

Anyway, issue(s) fixed problem solved.

HINT: Pro license should work on localhost even if bound on domain. I have many other paid subscriptions where support is tied to 1 domain and all of them have option to be installed on localhost without problems.
Every experienced/serious user 1st develops/tests on locahost and after that transfers on live website.

Thanks
Regards
Krx
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Wednesday, 25 January 2017 19:04
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JFYI

Installation attempts have broke easyblog backend:

Fatal error: require_once(): Failed opening required 'E:\xampp\htdocs\localwebsitename\components\com_easyblog\constants.php' (include_path='.;D:\xampp\php\PEAR') in D:\xampp\htdocs\itgirl10\components\com_easyblog\router.php on line 16

And frontend because none of installed modules works:

Fatal error: require_once(): Failed opening required 'E:\xampp\htdocs\localwebsitename\components\com_easyblog\constants.php' (include_path='.;D:\xampp\php\PEAR') in D:\xampp\htdocs\itgirl10\components\com_easyblog\router.php on line 16
Krx
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Wednesday, 25 January 2017 03:02
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- Why cant I specify both online domain and localhost domain in my dashboard?

Because PRO license only entitles you to support for 1 domain only.

- How can I upgrade?

It seems like we need to update our documentation as well.
If you would like to install into your localhost, you have to download the full installer from your dashboard https://stackideas.com/dashboard then upload through your Joomla backend installer page > remember select second installation method "install from directory" (select the package option) and this step, you do not need to manually upload that full installer file into your directory folder is because fuller installer already included this.

- I cannot (and refuse to) do upgrade on live server because you know why.

I would suggest try upgrade from your localhost before upgrade from your live site.
Or you can provide us with your live server Joomla backend and FTP access so we can perform upgrade service for you.


JFYI

Installation attempts have broke easyblog backend:

Fatal error: require_once(): Failed opening required 'E:\xampp\htdocs\localwebsitename\components\com_easyblog\constants.php' (include_path='.;D:\xampp\php\PEAR') in D:\xampp\htdocs\itgirl10\components\com_easyblog\router.php on line 16

And frontend because none of installed modules works:

Fatal error: require_once(): Failed opening required 'E:\xampp\htdocs\localwebsitename\components\com_easyblog\constants.php' (include_path='.;D:\xampp\php\PEAR') in D:\xampp\htdocs\itgirl10\components\com_easyblog\router.php on line 16

It seems like your installation failed so causing this, to temporary avoid this try rename following folder from your localhost.
-> administrator/component/com_easyblog
-> component/com_easyblog
-> media/com_easyblog
-> media/foundry
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Wednesday, 25 January 2017 12:59
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Hello Krx,

If you are accessing your localhost via http://localhost or http://127.0.0.1, the launcher will still work
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Thursday, 26 January 2017 00:55
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