By Florian Bauernfeind on Saturday, 21 July 2018
Posted in Technical Issues
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dear support,

1. since yesterday i am no longer able to read a full posting by clicking the "more" link insinde of a group or in the activity stream. also the options menu doesnt drop down to edit my own posting. see screenshot attached...

2. i have noticed taht if i leave the browserwndow open for a long time ( like a day) and later come back, it looks like i am still logged in and the website is in sync. but if i try to post something or try to open a chat. errormessages appear like (invalid token..), i believe the connection gets lost. but thatsunfortunate if my users write a post in the activity stream after a long time, and their message gets lost because they first need to reload the window to reconnect. would it be possible to make the browser to reload the website to reconnect to the server/application once per hour as an example, to make sure it stays active / in sync?

can you help my fix this? thanks!
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

It seems like your site missing some of the Easysocial js file which caused this, and when i tried to help you update Easysocial on your site, then hitting this following error :


Fatal error: Maximum execution time of 38 seconds exceeded in xxx/libraries/vendor/joomla/filesystem/src/File.php on line 212


It seems like your server copy file is extremely slow so it copying half way then hitting timeout issue.

Can you increase this max_execution_time to 500 from your PHP server so I will try update your Easysocial on your site again.
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Saturday, 21 July 2018 09:53
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