Hi Manisha,
I read through what I was able to find on refunds.... I think.
https://stackideas.com/docs/payplans/administrators/orders/invoices
Yet, I didn't notice anything that either allowed to refund or mark as refunded back for a X amount of dollars.
For instance, we have a student that was able to complete half the course.
Instructor decided she couldn't keep up and they both decided to stop.
However, she wishes to retain video courses, plus minus any fees for coach hours they already completed.
This left a remaining balance to be refunded.
Since this was AliPay, and the time has been too long.
We will have to refund via Stripe to her bank account (she is getting for us now).
It would be nice to keep PayPlans accurate..
So thought there might be a way to do this?
Or do we just let this go... No biggie if not, but had to askk.
Thanks
I read through what I was able to find on refunds.... I think.
https://stackideas.com/docs/payplans/administrators/orders/invoices
Yet, I didn't notice anything that either allowed to refund or mark as refunded back for a X amount of dollars.
For instance, we have a student that was able to complete half the course.
Instructor decided she couldn't keep up and they both decided to stop.
However, she wishes to retain video courses, plus minus any fees for coach hours they already completed.
This left a remaining balance to be refunded.
Since this was AliPay, and the time has been too long.
We will have to refund via Stripe to her bank account (she is getting for us now).
It would be nice to keep PayPlans accurate..
So thought there might be a way to do this?
Or do we just let this go... No biggie if not, but had to askk.
Thanks