By Kenneth Alimba on Sunday, 02 September 2018
Posted in Technical Issues
Replies 3
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The One signal Push Notification Plug was recently installed and configured for both of my domains. The behavior of this Notification plugin has been uncertain,

Sometimes, When there is a profile comment, the user isn't notified. Sometimes when a user is notified and the pop-up notification is clicked, it does nothing. Other times, the user is notified more than once for the same activity.
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Can you take a look of my following information and see whether i understand correctly your current issue?

1. UserA submit a new story stream item.
2. UserB add a new comment in this stream item.
3. UserA doesn't get any notification for this.

Another issue is :
1. UserA get notified but when the user click on that notification pop up, it does nothing.
2. UserA will get notified more than once for the same activity.
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Sunday, 02 September 2018 09:39
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Yes, You got those right.
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Sunday, 02 September 2018 17:35
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Hi Kenneth,

I've tested 2 test case that my colleague mention above:

Test case 1:
1. As user stackideas I've update one story
2. As another user stackideas2 I've commented on the story http://take.ms/XRybv
3. Expected result was received correctly by user stackideas https://www.screencast.com/t/cGkG5Wy5sX

Test case 2:
1. A user stackideas2 I've commented on the stackideas's story
2. I've click on the onesignal popup message, and it was redirect me to the correct page as shown in this video: http://take.ms/5PVGA
and I've also observed the multiple notification issue with the same activity, seems it doesn't happened.
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Monday, 03 September 2018 10:45
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