By José Roberto on Tuesday, 22 March 2022
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Goodnight,

I bought the EasySocial license, downloaded the version and installed it on my website with joomla 4.0.
The installation in joomla was perfect, but after the installation there is an installation of Easy and so far (after 4 hours) the dowload files still remains and neither the download nor the installation proceeds.

I need quick help or I'm going to cancel the purchase, because I believed that your component will be easy to install, which is not happening.

I look forward to a quick response.

Att.:
Jose Roberto
Hi Jose,

It appears that you are hitting a memory limit error(attached). the memory limit requirement for EasySocial is 128M. Would you be able to increase it on your server and try the installation again?
https://stackideas.com/docs/easysocial/administrators/welcome/getting-started
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Tuesday, 22 March 2022 10:41
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Deu certo!

Obrigado!
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Tuesday, 22 March 2022 11:01
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You are most welcome Jose. Glad to hear that it worked.

Just for your information, I have locked and marked this thread as resolved to avoid confusion in the future. Please start a new thread if you have any other issues.

Regards.
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Tuesday, 22 March 2022 16:33
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