By Majid Ebr on Monday, 05 January 2015
Posted in Technical Issues
Replies 6
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Hello,

I have an issue with notifications. I'm using Komento 1.8 on K2. I have set the system to require approval before publishing a comment (for guests and registered) and administrator should receive an email on pending comments and published comments. I also have enabled notifications for content author and subscribers.
It works fine for the administrator and notifications are always sent. But the content author and subscribers get no email and there is nothing in the MailQ for them.
If I submit a comment using administrator, who needs no approval and comments are published immediately, then the author and subscriber receive emails.
Hello Majid,

Can you provide us your backend and FTP access so we can have a better look on your issue here? Please advise.
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Monday, 05 January 2015 10:58
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Hi Nick,

Thank you for the swift reply. I have updated the first post with the requested information.

sincerely,
Majid
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Monday, 05 January 2015 21:02
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Hello again,

I don't know wether you already have changed anything or not, but it seems to work now. I just got emails as subscriber after comments are approved!
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Monday, 05 January 2015 22:56
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Hello Majid,

I haven't change anything yet. Just about to debug your site actually.
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Monday, 05 January 2015 23:06
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Hello Nick,

Sorry for bothering again, I just noticed pending notification goes to the author as well. Would you please advice how can I disable this so that the author gets the email notification only after it is approved by an administrator? Just like the subscribers. I have disabled notify author for the moment.
Thank you in advance.
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Tuesday, 06 January 2015 04:09
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Hello Majid,

Please replace the attached file in: ../components/com_komento/classes/comment.php and see how it goes.
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Tuesday, 06 January 2015 10:58
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