By Philippe on Wednesday, 11 July 2018
Posted in Technical Issues
Replies 13
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Views 532
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Hello,

Unlike Groups and Events, Pages members do not receive alerts for new streams items (Status, Videos, Photos, etc.)

No EasySocial notifications and Emails.
I also tested on your demo site.

Why ? It's a bug.

Thank you,
Philippe
Hi there,

It is know issues on our end. We will included them on our next release version.
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Wednesday, 11 July 2018 17:24
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Ok great.

The next release will bring a lot of fixes

Philippe
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Wednesday, 11 July 2018 17:29
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Hi there,

Sorry for any inconvenience. I have checked this again with our developer and it is it current behavior where members will get notified if and only if the page itself post those status. Thanks for your understanding.
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Thursday, 12 July 2018 10:35
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Hello,

It's too bad... it limits the possibilities.
Could you integrate this option for the next release?
With a check box or drop-down list...

Thank you
Philippe
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Thursday, 12 July 2018 16:22
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Hi there,

It will defeats it purpose currently, as we also wanted to avoid too many emails being sent out to the users.

Perhaps it would be best if you can submit a feature request regarding this issues by creating a new ticket on the forums and set it to "Feature Request" so that everyone else could vote for it. We will prioritize this feature during the development process for the next major version of EasySocial if there are more people request on this.

Thanks for your understanding.
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Thursday, 12 July 2018 16:24
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With the digest emails that will probably arrive for the Pages, sending emails will be limited.

In this case, I will do custom files.

Can you tell me which files and which functions coordinate this ? (notifications and emails)
On the same model as the Groups.

Thank you
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Thursday, 12 July 2018 16:41
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Hi there,

You can check them here .../media/com_easysocial/apps/page/story/story.php under onAfterStorySave functions. Please give it a check and see how it goes.
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Thursday, 12 July 2018 16:49
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Thank you for your help Warith
I have progressed.

However I block for notifications of adding videos from Pages.

By editing the file :
/media/com_easysocial/apps/page/videos/videos.php

And replacing :

// Only notify followers if the updates is came from Page
if ($template->post_as == SOCIAL_TYPE_PAGE) {
$cluster->notifyMembers('video.create', $options);
}

By :

$cluster->notifyMembers('video.create', $options);

=> Now if it is also the Super Admin that publishes the video, all members of the page receive a notification.

But if the video is published by one of the members of the Page, this technique does not work

You have an idea ?

Thank you again,
Philippe
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Saturday, 28 July 2018 21:34
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Hi there,

I am really sorry but unfortunately we cannot accommodate your request currently as it is beyond our support scope's policy as outlined in https://stackideas.com/support

Having said that, if you require us to perform the customization for you, you can always request for a quote from us at https://crm.stackideas.com and select "Customizations" . Our sales person would be glad to send you a quote for the customizations that you have requested.

For this once, i will help you and point out those files. You can check them here ..../administrator/components/com_easysocial/includes/page/page.php on $action == 'video.create'.
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Monday, 30 July 2018 11:43
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