Hi there,

This is because we have done some modifications regarding this issues and you have to manually download new launcher and install them on your site as you can see here https://stackideas.com/blog/easyblog-5-0-38-and-easydiscuss-4-0-9-updates
In case you required help from us, can you provide us with your backend access credentials for further check on this issues and update your EasyBlog to it latest version?

Note:
Make sure you made full backup on your site before making any installation/upgrade on your site.

Please advice.