Mobile template causes Error T3 Framework is not enabled
By Mel on Monday, 09 January 2017
Posted in Installation Issues
Replies 3
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Hi,

I installed the mobile template today and I cannot get it to work. There were no installation instructions so I basically installed it like any other Joomla extension - is that correct?

It installed and enabled 3 files.

When I go to my website on a mobile device I get the error message:

Error - T3 Framework is not enabled

If I go to Administrator/Extensions/Manage and disable the 3 files my site works again.

I have updated the T3 Framework to latest version and made sure the plugin is definitely enabled and I have cleared site and browser cache. If I re-enable the components I get the error again.

Is there anything else I should try?

Kind regards

Mel
I installed the mobile template today and I cannot get it to work. There were no installation instructions so I basically installed it like any other Joomla extension - is that correct?

Yes, that is correct.

It installed and enabled 3 files.

May i know which 3 files you enabled?

Error - T3 Framework is not enabled

Do you mean when you enabled those 3 files then causing this error when you trying to access your site?

Is it possible unblock your Joomla login user so we can able to replicate this issue?
Arlex Wong
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Monday, 09 January 2017 19:21
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Hi Arlex,

so sorry for delay. The 3 files are just the files that your app installs I think - when I checked in Extensions - Manage and filter on mobile those 3 files for ES mobile are enabled.

I will get back to you soon as i can sort out access.

Mel
Mel
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Saturday, 14 January 2017 00:56
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Hello Mel,

When you install this template, it actually installs a mobile template and a plugin. This plugin is responsible to automatically render the mobile template when you are visiting the site with a mobile device.
Mark
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Saturday, 14 January 2017 01:01
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