By Mostafa Norouzi on Monday, 07 August 2017
Posted in General Issues
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Hello,

I have a strange problem with attaching files in Komento :

- I set " Maximum File Size Per File" to 10 MG and
- Allowed Extensions : mp3,csv,doc,gif,jpg,jpeg,pdf,png,ppt,pptx,rar,txt,xls,zip,docx,xls,xlsx,wma,3gp,3ga,wav,mp4

1) When a user attaches his mp3 file (even lower than 10mg), there is no ajax error but after submit, file is disappeared and just comment left. ( but image or ZIP files have no problem)

2) If switched to PHP 5.6, now mp3/mp4/rar/... added but should be lower than 1mg! else the result is as same as above.

Limit of PHP is 80 mg and Joomla is 15mg in media manager.

How can I trace the reason of this problem?
Hi Mostafa,

I've tried to access your site, seems like I'm hitting :
Not Found

The requested URL /rastchin was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


*I've make this ticket as private
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Monday, 07 August 2017 11:18
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It's because that site was temporary for testing easy-discuss.

I think the problem is because this plugin :
https://extensions.joomla.org/extension/yireo-ssl-redirection/

When ssl-redirection is off, the problem fixed, also live notification (that did not work) is now OK!
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Monday, 07 August 2017 14:12
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I see, thanks for the heads up Mostafa Glad to hear your issue has resolved.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.

Have a nice day ahead
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Monday, 07 August 2017 14:23
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Thank you.
I think this post is better to be public (maybe useful for others)

But there is another Q : Komento has any problem with SSL?
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Monday, 07 August 2017 14:42
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Hi Mostafa,

I've remove the image attached on my reply previously, that might be private to view on public. And I've make this ticket to public

But there is another Q : Komento has any problem with SSL?

-> Komento works with SSL and non-SLL site
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Monday, 07 August 2017 15:32
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Ok.THX
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Monday, 07 August 2017 19:20
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You are most welcome Mostafa

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved for now

Have a nice day ahead
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Tuesday, 08 August 2017 10:16
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