By Bastian (TeamAccount) on Wednesday, 08 November 2017
Posted in Technical Issues
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After updating to 3.0.10 its not longer possible to switch to the moderation tab in the ACL.

Steps to reproduce:

1.) Update from Komento 3.0.09 to Komento 3.0.10 via downloaded ZIP file
2.) go to Komento -> ACL
3.) Click on Public
4.) Try to switch to the Moderation tab

The strange part is that I´m only able to reproduce the issue on my Komento installation and for example not on the one from a customer. I think its related to a strange update issue. I normally download the update and install it (upload *.zip to Joomla). Then I press the "complete button". However this time I got redirected directly to the Komento dashboard instead the update wizard. As I can reproduce the issue on my test lab and my productive system I assume a bug in the installer which caused that issue.
Looks like this issue was caused by a missing folder permission somewhere. So I readjusted recursively all my folder and file permission, re-run the latest Komento installer and the issue went away.

So sorry for the ticket, looks like the issue lays on my server.
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Wednesday, 15 November 2017 06:11
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Hi there,

I am afraid that i cant replicate them on our end. it might be because your installation is not completed, and might caused issues to your components. It would be best if you can provide us with your backend and ftp access for further check on this issues.

Please advice.
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Wednesday, 08 November 2017 13:29
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Thanks for updating Bastian, glad that your issues are resolved now.
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Wednesday, 15 November 2017 06:24
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