By Kjell Provost on Friday, 26 December 2014
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Hi,

When installing easysocial the installation in step 4 gets stuck at 95% .

Is there any way to get past the install?

Kind regards Kjell
Hello Sandra Stals,

Can you provide us with your Joomla backend and FTP access so we can help you check on this? Please advise.
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Friday, 26 December 2014 16:40
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Hi Arlex,

Thank you for the quick reply. Here are the ftp details: xxx
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Friday, 26 December 2014 16:48
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Hello Sandra,

Can you provide us with your Joomla backend access as well?
*You can put the information in the optional information field below(SITE DETAILS). Don't worry about privacy. Only Support team can view the information.
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Friday, 26 December 2014 16:55
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Ok no problem, just added the info.
Site is offline and totally fresh install
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Friday, 26 December 2014 16:59
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hello Sandra Stals,

Thanks for getting back to us quickly,
It seems like your server restrict the user delete folder permission, so that when the installation process until 95% last step, this step is suppose to delete the installation folder of Easysocial, but hitting permission issues so that installation process will get stuck on this stage.

By the way I have help you manually installed, please have a check.
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Friday, 26 December 2014 17:18
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Great Arlex,

Seems you fixed the problem, i can see you installed the script.
Many thanks for the help.

Kind regards:)
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Friday, 26 December 2014 17:22
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Oh one more thing, if you need aid on translating the dutch - Belgium file... i can help
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Friday, 26 December 2014 17:24
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Hello Sandra,

I am really sorry for the delay of this reply as it is a weekend for us here.

Thanks for getting back to us your issues resolved.

Woh, that was great if you can help, we will appreciated that your effort

You can sign up and following this instruction on this link : http://stackideas.com/translators
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Saturday, 27 December 2014 12:39
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Arlex,

No problem, it's good to do something back.
I'll check it out.

Kind regards
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Saturday, 27 December 2014 13:29
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Thanks again Sandra
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Saturday, 27 December 2014 15:05
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