By David Unwin on Wednesday, 06 June 2018
Posted in Technical Issues
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We have a menu item that shows the User's current subscription.(Dashboard subscriptions) . However it only ever shows site subscription. It does not show any other subscription such as Category, Author etc. (see screenshot)
Is there a way to show our users all the items they have subscribed to?
Hi there,

Currently, it will shown all subscription you have made on the site including authors, categories and etc as you can see here http://take.ms/oCGnW.

I believe that those users still not subscribed to other part of your site yet. By the way, seems like my country are being blocked from accessing your site as you can see here http://take.ms/2FWEg

Please advice.
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Thursday, 07 June 2018 10:37
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I have now spotted the problem.... Our Cron job has been failing so users have not had emails confirming their subscriptions. I have now fixed the cron job..
This leads me to another question.
In the import subscribers
https://stackideas.com/docs/easyblog/administrators/how-tos/how-to-mass-assign-subscribers
Is it possible to import subscribers who are already registered on our web site?
We only give access to Easyblog to our members (registered users).
I want a quick way to make sure they are all subscribed to site postings.

Also can you give me your country so I can change our firewall settings?

KInd regards
David
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Thursday, 07 June 2018 16:50
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This is my current IP address : 219.92.68.255

This leads me to another question.
In the import subscribers
https://stackideas.com/docs/easyblog/administrators/how-tos/how-to-mass-assign-subscribers
Is it possible to import subscribers who are already registered on our web site?
We only give access to Easyblog to our members (registered users).
I want a quick way to make sure they are all subscribed to site postings.

Yes, that is possible, because that import subscriber system only check for the csv file and the existing subscriber.

By the way, it would be best if you can start a new thread for those different question so it would help other moderator here easy to follow up your current question.
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Thursday, 07 June 2018 18:03
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Alex,
Thanks, I will try it.
I have added your IP to our whitelist
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Thursday, 07 June 2018 18:35
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You're most welcome.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding
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Thursday, 07 June 2018 18:40
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