Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Yes, that is the correct path as what you set on your site.

Can you update your site backend and FTP access at http://stackideas.com/dashboard/site so we can better have a check?

I just updated the site FTP credentials.
Please review.

Hi Kalu,

I have tested this on your test site but I am unable to reproduce the issue.

Email activity preview: http://take.ms/MUaij

My email: http://take.ms/pIplN

From the screenshots, you can see that the logo used is correct. Am I missing something here?

What is strange is when I go to my desktop Gmail account, I get the correct logo but when I log into my mobile phone Gmail account, I get EasyDiscuss logo. Is this the behavior? Can you check your mobile phone email and see if you are getting the correct logo?

Sorry to trouble you about this but if you are getting all the correct results, then that's okay.

Hey Kalu,

when I go to my desktop Gmail account, I get the correct logo but when I log into my mobile phone Gmail account, I get EasyDiscuss logo. Is this the behavior?

That's not right. You should see the same logo in the same email on desktop and mobile.

Unfortunately, I am not able to replicate the issue. I have tested this in my phone's gmail app and the logo is showing correctly(http://take.ms/sS1ukt).

That's okay, this ticket can now be closed. Thank you!

You're most welcome.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding