By Matt Meyer on Wednesday, 28 January 2015
Posted in General Issues
Replies 7
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Hello,

1. When I select do not display cover in the admin it is hiding the entire header on the user profile page and not just the cover image. I am only trying to hide the cover image but I still need a user avatar and the other fields.

2. Clicking on the forgot password/username links on login page takes me back to the login page and error message says please login first.

Thanks
Matt
Hi Matt,

I have helped you fix the issue with the cover image by putting this css override code in your current Joomla template.

body div#fd.es .es-frosty.es-profile-header{
margin-top: 140px;
}


About forget username/password, I'm still investigating this issue. It seems like it is hitting error 303 and redirected back to login page. I will get back to you as soon as I can after I have the solution.

I am sorry for the inconvenience caused and thanks for your understanding.
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Wednesday, 28 January 2015 13:55
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Hi Matt,

I am sorry for the late reply.
Can you provide us with backend access and FTP access so that we can further inspect and debug this issue on your site. I seems can't replicate this issue on our local.

Please advise.
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Wednesday, 28 January 2015 12:03
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Here it is. Also I believe you should already have this information from an outstanding issue or do you not save this information?
Also please edit files under /indieu/.... this is our testing site

Thanks
Matt
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Wednesday, 28 January 2015 12:13
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Ok thank you for looking into this issue and for fixing the first point. Could it possibly be an issue with ajax, I am using fullajax plugin for joomla even though I do have it disabled for the login and signup pages temporarily.

Thanks
Matt
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Wednesday, 28 January 2015 15:34
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Hi Matt,

After inspecting your site, it seems like the forget username and forget password cannot access EasySocial Dashboard. It is because you have set the menu item for them to visible only for registered user. I have created 2 hidden menu for forget username and forget password and set it to public and now it should be working correctly. Can you verify for me is this issue is resolved?

Please advise.
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Wednesday, 28 January 2015 16:23
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Yes it is working properly now.

Thank You
Matt
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Wednesday, 28 January 2015 16:47
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Hi Matt,

You're welcome. I am glad to hear that your issue is now fixed.

If you have anymore question, please do not hesitate to ask us by creating another ticket since this ticket is already resolved.
Thanks again and have an awesome day ahead.
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Wednesday, 28 January 2015 17:01
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