By Antonio Simmons on Monday, 03 April 2017
Posted in Technical Issues
Replies 3
Likes 0
Views 388
Votes 0
My groups are taking a very long time to load and sometimes doesn't load at all from the side module on the groups page and the tooltip isn't loading everytime.

And i don't know if this is a joomla or stackideas problem but when I sign into my site it isn't taking tracking of when I log out so it says 27 admins on line. (Please see screenshots attached)
My groups are taking a very long time to load and sometimes doesn't load at all from the side module on the groups page and the tooltip isn't loading everytime.

It seems work fine for me, you can check my video here : http://take.ms/MG5jX

but I realised if I access your site without https protocol, that error will appear.

Can you try test again with https protocol and see how it goes?

If that is the case, I would suggest 2 way to fix this :
- do the redirection rule from your site .htaccess when the user access http://yoursite.com then it will redirect to https://yoursite.com
- Try force your entire site to support SSL from backend > system > global configuration > server > Force HTTPS - entire site (but i am not sure this method whether can fix this)

Regarding with your load page slow issue, I already help you enabled system - cache plugin and gzip compression setting from your backend global configuration page, it should load faster a little bit.


And i don't know if this is a joomla or stackideas problem but when I sign into my site it isn't taking tracking of when I log out so it says 27 admins on line. (Please see screenshots attached)

This part is actually not developed by us, may i know how many admin user account can access your backend?
·
Monday, 03 April 2017 17:10
·
0 Likes
·
0 Votes
·
0 Comments
·
There are only 3 admins
·
Monday, 03 April 2017 20:45
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Antonio,

When you have activated the conservative cache, these very often cause the sessions to not get removed correctly. This is why I do not recommend system level cache on a site that is interactive as it really doesn't serve much purpose to be honest. We do have similar problems on our site as well and it's mostly related to the way Joomla handles (terminates) a user session when session data are kept in a database.

By the way, I noticed that there are 4 super users and 2 administrators on the site.
·
Monday, 03 April 2017 20:52
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post