Hi Josef,

I'm not really sure why your hosting provider do not setup/provide ffmpeg on for PHP 7.1. which your website is using.
Where ffmpeg should can setup either php7 nor 5.4.
If your hosting provider said so, you should use php 5.4 in order to use ffmpeg in your site.

thats again the message from the hosting support:

If you wish to install the binary of FFMPEG you will be able to install it from their official website: http://ffmpeg.org/download.html on each PHP environment. My colleague was referring to the PHP extension FFMPEG which indeed work only on the old PHP version.

The installation of the binary is pretty simple:

1. Go to FFMPEG official website and download Linux Static Builds download the static release for 64-bit environment.
2. Extract the archive in a convenient place in your account
3. There should be a ffmpeg binary file;


Then i had installed ffmpeg binary files on my web ftp: bin/ffmpeg
but by the settings says: the folder is wrong

Hi Josef,

Thanks for heads up on this issue, it seems you input the path a slightly wrong where you must point to the exact ffmpeg http://take.ms/l8Ocd
Can you give it another try now, as the error path corrected now

great Thanks

You are most welcome Josef

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding and have a nice day ahead