By Juz on Friday, 25 September 2015
Posted in Technical Issues
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Hi,
We've enabled using email as username. Our users are reporting that they're unable to login to the system. They've tried on mac using Safari & Chrome. Although as an admin we're able to log in from a Windows PC on Chrome.

Are there any specific plugins that must be enabled for this to work correctly? Authentication - Joomla and Authentication - EasySocial are enabled in backend.

Appreciate your help.

Thx.
Hello Juz,

There is no specific plugin need to be enabled. I've tested on my local using Mac and Safari/Chrome. I am able to login. Can you provide us the site URL and a test user account so we can try to replicate it. Also, it would be easier if you can provide us your backend and FTP access as well.
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Friday, 25 September 2015 16:53
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