Errors when updating some profile...
By loic on Tuesday, 14 November 2017
Posted in Technical Issues
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Hello,
some users are reporting me an error when they try to modify their profile
see attached

and i have same problem when i try to modify their profile in backend :
https://screencast.com/t/3lYwSM1DrLc

user ID = 7376

required field have content
i can't find what it's going wrong...

hope you can help
thanks in advance
Loïc
Hi Loic,

The error I've stated previously is not visible in the User Interface where I'm print the error code (debugging).
Actually the weird thing happened for this user previously is, the birthday field was half filled where only year was not selected, by right as you did not fully fill the birthdate (day,month, year) it will not save the birthday at all.
And your birthday field was not set as required field it will not shows the red color highlight eg: http://take.ms/SkReD .
This issue seems to say as an isolated issue.
Muhammad Fadhli
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Wednesday, 15 November 2017 16:27
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Hi Loic,

It seem like the user did not set the year of birthday where I'm hitting the error:
Year is out of range.

And I've tried to input the year and re-save it seems works fine now. Can you inform the user to change back the birthday year
Muhammad Fadhli
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Tuesday, 14 November 2017 19:27
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hi
Year is out of range.

Where do you see this error
On my computer nothing like this appear
Loic

Thanks for you help and solved this
loic
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Tuesday, 14 November 2017 20:48
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It should show the red colour highlight from that birthday required field if haven't fill in any value from the birthday field.

I will ask my colleague to try replicate in locally if we can replicate this issue.
Arlex Wong
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Tuesday, 14 November 2017 22:54
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hey
thanks for asking your colleague, red colour highlight will help the user for sure
Loïc
loic
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Wednesday, 15 November 2017 14:23
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hey
thanks for your help
have a nice day
Loïc
loic
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Thursday, 07 December 2017 21:57
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Thanks for updating loic, glad that your issues are resolved now.
Mark
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Thursday, 07 December 2017 22:00
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