By Giovanni Quinti on Wednesday, 05 December 2018
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Hello. I need your help.
I just bought the Payplans update. On my website the previous version of payplans gives me a 500 error and I can not install the update. can you help me?
Thank you
Hey,

I've tried to login at backend of your site but i am hitting this error.

jos-Error : Sorry, but our system does not accept your request due to security reasons. If you are one of our operators, please contact the webmaster of LaTeca.info.


Please cross check it and update me.
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Wednesday, 05 December 2018 18:57
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Can you tell me what Country you're trying to connect to, so I'll allow you access?
Thank you
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Wednesday, 05 December 2018 19:10
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Hello Giovanni,

I am trying to access from India, so allow me access , so can check this issue.
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Thursday, 06 December 2018 10:52
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Ok, now you can enter... please tell me if you can resolve. Thank you!!!
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Thursday, 06 December 2018 16:17
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Hey,

I am still hitting the error.

jos-Error : Sorry, but our system does not accept your request due to security reasons. If you are one of our operators, please contact the webmaster of LaTeca.info.
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Thursday, 06 December 2018 17:53
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Sorry, try now. Thank you!
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Thursday, 06 December 2018 19:22
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Hello Giovanni,

I've already helped you to update Payplans 3.7.1 at your site.
Please take a look on this and update me if any issue persist.
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Thursday, 06 December 2018 20:09
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Ok thank you!!!!
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Thursday, 06 December 2018 22:52
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Hi Giovanni,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Friday, 07 December 2018 10:45
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