Hey there,

What this Send E-mails During Page Load setting does is when someone access one of the EasyDiscuss page in the frontend, the system only sends out those pending email to the users.

In other words, if nobody accesses one of the EasyDiscuss page on your site, all these pending emails will not automatically send out.

We strongly suggest that you consider creating a cron job on your server instead of using "Sending email on page load", so it will send a request to the system to check every time whether still have pending email haven't sent out yet, if yes, it will proceed it. Because you can set the cronjob time interval like every 5 minutes or 10 minutes. You can refer to the guide here to setup your cron job, https://stackideas.com/docs/easydiscuss/administrators/cronjobs/setting-up-cronjobs-in-cpanel .

By the way, can you include your site's access and FTP's access once at http://stackideas.com/dashboard/site so that we can have a better check of it in the future?

If you would like to have assistance on setting up the cronjob, you can provide us with your cpanel access as well so that we can assist you on this.

Thanks for the information. I loaded the easyDiscuss page myself several times and still emails are not sent.
I have set up the cronjob using ssh according to the https://stackideas.com/docs/easydiscuss/administrators/cronjobs/setting-up-cronjobs-with-ssh

But still emails are not sent and still they are showing as unpublished in Email activities page.
When I tried to access https://[yoursite.com]/index.php?option=com_easydiscuss&task=cron using the browser it gives me the message that "Cronjob Processed" . But emails are in pending status in EasyDiscuss email activities page.

However the site has other component EasySocial and the emails from easySocial componenet are successfully sent . Hence I guess it is not the problem for entire site, but only for the EasyDiscuss component.

Emails are not sent by EasyDiscuss either on page or in cronjob.

Please let me know if anything need to be changed for EasyDiscuss to send emails like it happens with EasySocial.

Hey there,

Can you include your site's access and FTP's access once at http://stackideas.com/dashboard/site so that we can have a better check of it in the future?

Can you provide us with your cpanel access as well so that we can assist you on this?

Closing this ticket since I've created another one. Thanks for your response!

Hi there,

Thanks for updating us on this.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.