By v on Sunday, 09 February 2014
Posted in General
Replies 9
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i bought it . I can't see it on my account. How can I download it?
so i wasted a time one day
v
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Sunday, 09 February 2014 05:51
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I can not download it? where is the link????????
v
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Sunday, 09 February 2014 11:44
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Hello,

I am sorry for the inconveniences caused but can you please provide us with the order reference #? I guess there's probably some e-mail mismatch there. Anyway, don't worry we'll extend this for you for another week
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Sunday, 09 February 2014 12:25
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Order Reference / ID: SI140208-3341-33378
Product: EasyDiscuss Professional Edition
Payment Amount: $79.00
v
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Sunday, 09 February 2014 13:43
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and what do you mean extend?
v
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Sunday, 09 February 2014 13:43
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Hello,

Thanks! I have extended your subscription to expire on the 1st March 2015. In other words, you have an additional of 20 days
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Sunday, 09 February 2014 15:08
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but I still can't download it. Please provide it asap
v
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Monday, 10 February 2014 00:14
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listen if i can't download it next response, I'll open a claim as dispute charge.
v
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Monday, 10 February 2014 00:16
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Hello,

I am really sorry for the delay of this reply as it is a weekend for us here. Ah, I am really sorry, my bad as I have not clicked on the publish button. This is fixed now.
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Monday, 10 February 2014 00:42
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