By Quinn Pritchard on Friday, 13 October 2017
Posted in General
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Well, that didn't take long. JUST bought a new version, tried to install the com_easyblog_launcher_pro_5.1.13_joomla.zip file on a Joomla 3.6.4 site and can't get pass step 2.
I searched your support, and there are a few entries suggesting this process is "automatic." Not so much, turns out.
This is the message I get with a red button whose only option is to contact support. Here's the message on step 2.
"This package doesn't contain a valid API key and it is most likely downloaded from an unauthorized source. Please do not proceed with the installation as it may tamper with your site."
Hey Quinn,

I've applied some fix, can you try download the latest launcher installer from https://stackideas.com/dashboard then upload through your site Joomla backend installer page and see how it goes?

If the issue still persists, can you update your Joomla backend and FTP access at http://stackideas.com/dashboard/site so we can better have a check?
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Friday, 13 October 2017 10:40
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Super! Whatever you did worked. Thanks for your time on this. Look forward to using your product.
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Friday, 13 October 2017 23:21
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Thanks for updating Quinn, glad that your issues are resolved now. For some reasons, your account doesn't seem to have an API key on our site which caused these issues.

We have already fixed this for your account and it should work fine now
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Friday, 13 October 2017 23:26
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Friday, 01 May 2020 18:45
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Hello Masae,

I am sorry but I don't see any message from you here.
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Friday, 01 May 2020 20:27
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