By Ben Harrison on Thursday, 15 February 2018
Posted in Technical Issues
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When I'm writing up a memo to members in ES mass mail, I find that Easy Social has timed out when I hit the send button. It then sends me back to the login page which then upon logging in takes me back to the now blank mass mail window, thus losing all of a carefully crafted email. I keep thinking Easy Social would still be active as long as I kept typing intermittently, but it does seem to quit behind the scenes without notification and I keep typing and end up "sending" the disappearing email.

Or has the email been stored somewhere? I didn't see it in "email activity." Would be helpful to know. Otherwise I could try to remember saving it to my cursor...
Hey Ben,

Hm, sorry but not entirely sure which Mass Mail are you referring to here. Can you please provide us with the screen shot of the area that you are referring to?
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Thursday, 15 February 2018 09:57
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here ya go...I type...hit send....pops back to Joomla registration...back to this mail form...lost original email....
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Thursday, 15 February 2018 10:14
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Hey Ben,

Hm, this is actually not part of EasySocial. It's the built in mass mail tool from Joomla. Perhaps it's advisable that you compose your mail or message on a notepad first and only when you are ready, try posting them
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Thursday, 15 February 2018 10:17
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Thanks and my apologia... Doing exactly that reading text.... cheers...
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Friday, 16 February 2018 00:32
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No problem at all Ben
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Friday, 16 February 2018 00:33
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