By Marc on Saturday, 26 January 2019
Posted in General Issues
Replies 3
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Often members create subscriptions in error, such as creating a new free subscription when they already have one.
In the past, we used to simply go into the PayPlans backend, go to users, find the user and delete the bad subscription.

However, on the new PayPlans, there is no delete option.
Instead, we now have to go to the user, click on subscriptions, copy the subscription number, go to PayPlans Orders, select subscription, paste it into the search box and then finally delete it.
What is we have 5 or 10 to do? Wow what a mission of back and forth clicking!

Can we not have a delete option next to each subscription on the user account?
Or something like we had before?

The new setup is now really painful to use!
Hey Marc,

I am really sorry for the delayed response due to weekend.

In previous version of payplans , On user tab user subscriptions are link to particular subscription , in pp4 no link shown to plan.
I'll log this issue into issue tracker to make plans likable to subscription.

Can we not have a delete option next to each subscription on the user account?
Or something like we had before?

We can't add delete option next to each subscription , but will link these plan to subscription as in pp 3.7.1.

Update me if you have any query.
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Monday, 28 January 2019 12:29
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I agree with Marc. I would also like this functionality! Thank you!
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Monday, 28 January 2019 13:04
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Hey Chris,

We already added this to issue tracker.
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Monday, 28 January 2019 13:09
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