By Cheryl Viirand on Monday, 13 February 2017
Posted in General Issues
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Hi, guys -

I'm having trouble setting up my chron job. I've followed your directions for my host (SiteGround), and entered this string:

/bin/wget -O /dev/null "http://yoursite.com/index.php?option=com_easysocial&cron=1";

I've tried replacing 'http://yoursite.com' both with and without 'https' and both with and without the 'www;' everything seems to give the same error. Please help me figure out the correct string: I was just about to go back to marketing the site when I discovered the problem!

Thanks!
Cheryl
Hey Cheryl,
Can you provide us your cronjob configuration access so we can check and investigate this? Also your backend credentials doesn't seem to work. Let us know once you have update and added the cronjob credentials in your site details. Thanks.
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Monday, 13 February 2017 14:06
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Thanks for your help, Raymond.

I don't see how to access the credentials part of the ticket, and also I can't tell whether the ticket is private or not (it would be great if you guys could add that to the forum, by the way!). How can I safely get those to you?

Thanks,
Cheryl
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Monday, 13 February 2017 19:52
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I'll open a new ticket and reenter all the credentials there so that we can keep moving this forward. Thanks.
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Monday, 13 February 2017 19:56
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Okay, we will follow up on your new thread -> https://stackideas.com/forums/problem-with-easysocial-chron-job
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Monday, 13 February 2017 20:34
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