By Joroslav on Thursday, 20 December 2018
Posted in General
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can you please advise why, in the Quick question ('Poradna formular') does not display the captcha?

https://www.eshop-diochi.cz/cs/uvod/regenerace-ve-sfere - Extra (right)

On the page is displayed two modules and two captcha. Is it possible to do both to work properly?

But it will not appear on the page where the module and the catcha are only once
https://www.eshop-diochi.cz/cs

Only on page https://www.eshop-diochi.cz/poradna/fora?category_id=0&lang=cs captcha is displayed.
Hi Joroslav,

There is a few scenario in your issue above where, in the page that you want to display recaptcha twice it is not possible where google have restrict to have a single recaptcha in a page.
But why, in the page that doesn't have 2 recaptcha still do not render it? After I checking the page seems like the module wasn't render correclty cause the error I'm hit here http://take.ms/jFb9v thus, may I know how you add this module? cause as I looks on your module configuration http://take.ms/vHkrm
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Friday, 21 December 2018 12:53
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module "Poradna formular" is loaded in module "poradna text"
and module "polozit dotaz" loaded in module "Poradna" (ID 468)
and module "zeptejte se našich odborníků"
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Saturday, 29 December 2018 01:09
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Hey Joroslav,

I am really sorry for the delay of this reply as it is a weekend for us here. I tried to access the administration area on your site but unfortunately it isn't working for me here, http://take.ms/0fXjX
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Saturday, 29 December 2018 15:03
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It had to be just a short-term mistake.
The connection is working and i tried it with a tor browser.
Your colleague also entered the administration.

Please let me know if your administration is already working.
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Sunday, 30 December 2018 02:18
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

I remember you did reported this issue in previously but already solved it.

May i know do you still remember what changes you made recently on your site?

Because this time i realised on the page source doesn't load Easydiscuss script now for those page if only load the Easydiscuss quick question module, this is why it doesn't load Recaptcha in the module.

And i did do a testing, if i display that module on the page 'left' or 'right' module position, it did render the Recaptcha correctly.

But the issue only happen on the Off-Canvas module position (screenshot : http://take.ms/36h7W) , may i know this Off-Canvas position generate from your current template or one of the plugin?
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Sunday, 30 December 2018 11:43
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You have brought me this way to the right solution.
When I upload a "Poradna formular" module in a custom module in extra panel, captcha does not work. If I view it directly, captcha works.
Off-Canvas position generate from current template
But I do not understand why it is.
I understand that they can not simultaneously show two "EasyDiscuss - Quick Question Module" modules to show both captcha, but could it be adjusted to make it possible?
On page "https://www.eshop-diochi.cz/cs/uvod/regenerace-ve-sfere" I forbid the dual display of the module, but on the page "https://www.eshop-diochi.cz/poradna?lang=cs " I would prefer the module twice.
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Monday, 31 December 2018 03:32
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Hi Joroslav,

Seems the page was load the Easydiscuss script already thus shows the recaptcha on the module.
I understand that they can not simultaneously show two "EasyDiscuss - Quick Question Module" modules to show both captcha, but could it be adjusted to make it possible?
On page "https://www.eshop-diochi.cz/cs/uvod/regenerace-ve-sfere"; I forbid the dual display of the module, but on the page "https://www.eshop-diochi.cz/poradna?lang=cs " I would prefer the module twice.

Regarding this, unfortunately we cannot accommodate your request currently as it is beyond our support scope's policy as outlined in https://stackideas.com/support

Having said that, if you require us to perform the customization for you, you can always request for a quote from us at https://crm.stackideas.com and select "Customizations" . Our sales person would be glad to send you a quote for the customizations that you have requested.
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Monday, 31 December 2018 13:23
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