By Josh Lewis on Monday, 05 December 2016
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It seems that we cannot delete our own posts on Stackideas anymore. A few reasons I consider this an important issue:

1. If the connection on our devise has an issue and for some reason we need to refresh to get the page up, suddenly a double post may appear. Those of us paying attention will clear the duplicate post. I believe this is the number one reason for duplicate posts on the internet (aside from folks who do it intentionally).

2. Clearing clutter from our tickets is not only good for Stackideas for issues no longer relevant but also allows us to more easily find older tickets. I've become the opposite of a clutter king these days.

3. Sometimes we realize we've made a mistake with what we have written. I almost posted a proposal today about an ACL feature that technically didn't work when videos are disabled, however I realized that you guys actually did the right thing. My point is that had I submitted it and figured this out afterwards, there would have been no way for me to delete the post and you guys would have had to investigate something that was actually right all along. This wouldn't be the first time I've caught myself. In the past I was able to delete posts before you guys got to it which would spare you guys extra work.

Another example of this is today I made a post that I could have consolidated into a single one as seen here:
https://stackideas.com/forums/share-modal-should-be-slightly-taller#reply-302255 (I forgot about this momentarily, hence it was too late to go back due to this issue)
Hello Josh,

We don't allow post deletions to prevent people from abusing our support. What we have noticed previously is this:

1. User a purchases a pro version.
2. User a then assigns domain-a.com and requests over 50 different tickets on domain-a.com
3. User a then deletes all his 50 posts, and requests us to change his domain to domain-b.com
4. User then posts another set of 50 questions for domain-b.com
5. This goes on and on and it is taxing our support heavily.

In order for us to be able to sustain, we need to stop such abuses from happening. If you purchase a Pro subscription, by all means you have support privilege for 1 domain. If you need support for more domains, then one should upgrade to the Developer version.

We have been seeing this mostly on web agencies / freelancers and it is unfair for us.
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Monday, 05 December 2016 13:32
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Hi Josh,
You can always make a request to us to delete your post/reply if you decided that you want to remove a post/reply that you have made incorrectly.
People have done this the past and we have helped them with their request. It's not a big deal to us so just let us know if you have such requests. Thanks.
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Monday, 05 December 2016 11:25
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Alright, if you guys don't mind I can swing it. I'll try to keep the requests in a consolidated ticket.
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Monday, 05 December 2016 13:00
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I'm sorry to hear about this situation. I will definitely respect your decision on this issue.
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Tuesday, 06 December 2016 11:45
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Hey Josh,
Thank you for you support and understanding on the situation concerned.
Have a great day.
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Tuesday, 06 December 2016 12:08
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