By Patrik Roux on Thursday, 02 July 2015
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In a group, I create with the name patrik roux a photo album, all is well, it is displayed in the group (see the red album) but not in the dashboard (second picture)... but the user Superuser post the same style of album, and no problem, its inside the group and inside the dashboard..



By cons, it is not displayed in the dashboard.



I guess it's the privacy issues, can you help me and tell me where to look. thank you.
Thanks
Pat
Hello Pat,

Please provide us with the login credentials for the user that is experiencing this issue and also provide us with the FTP access. I tried to login to the site with the provided login credentials but unfortunately they aren't working
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Friday, 03 July 2015 02:36
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Dear Mark,
I added the information for you to access the website.
I post the 2 URL:
Others small question:
the first URL is the Main group with all the information of our humanitarian activities
the second URL is the dashboard
Question 1: Which of the two link must be the landing page on our easysocial ?
Question 2: Why we do not have on the dashbord (second URL) as for the first page (first URL) the JFBconnect module (on top)

Please help us improve the style of Easysocial on our website. thank you
Regards
Pat
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Friday, 03 July 2015 10:20
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Hi Patrik Roux,

Sorry for late reply to this,

I have tried to access in your Joomla backend and FTP access, but I'm still cant access.

//backend
Warning
Username and password do not match or you do not have an account yet.

//FTP
Response: 530 Login incorrect.
Error: Critical error
Error: Could not connect to server



Others small question:
the first URL is the Main group with all the information of our humanitarian activities
the second URL is the dashboard
Question 1: Which of the two link must be the landing page on our easysocial ?

It depend on your group type, example : if you set your group type is "public", so everyone also have the permission to access.
If you're mentioned about this dashboard page -> http://www.info-avec.org/actualites/notre-communaute-news-benevole-cambodge
Yes, the user have to login from this page and interact with your site community user.

Question 2: Why we do not have on the dashbord (second URL) as for the first page (first URL) the JFBconnect module (on top)

When I read your second question, I think I'm lost
perhaps you can elaborate more details regarding which first URL and second URL, so that I can help you on this?

Please help us improve the style of Easysocial on our website. thank you

However, I am really sorry but unfortunately this is beyond the scope of our support and we would not be able to assist you on this
Hope you understand.
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Friday, 03 July 2015 18:49
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