By User on Wednesday, 02 December 2020
Posted in General Issues
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Hello. I often get emails from users about "I get activation link in email, but can't activate account".

So I have to navigate to backend and check. I can see that user already activated (and he is already logged in).

But user still say that he can see "activation page that ask to activate account".

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One of the user provided screenshot. On screen I can see that user already logged in. But he still can see activation page. And its confused him (and other).

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Can you please make any redirect from this page (to dashboard) if user already activated his account and logged in?

Thanks.
One of the user provided screenshot. On screen I can see that user already logged in. But he still can see activation page. And its confused him (and other).

Can you consult with your site user and see how he manage to access this activation page after he logged in?

And I did try to replicate this on your site, it seems like I can't replicate it after complete the registration form, you can check my attached screenshot, even I manually login again, I have no longer to access it back this account verification page.
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Wednesday, 02 December 2020 15:17
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