By Philidia on Wednesday, 23 December 2015
Posted in General Issues
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Hello

This post is a mix of 3 different issues I have with Komento, and they're related to each other. It's possible that it's an intended behavior, so, I apologize If I'm talking about something that is pretty normal.

So, my first problem is with the reply system. It looks like when you reach the max level of replies, you don't have a "reply" button. Pretty logic, since it's the max level. However, is it possible to keep this max level and still have a "reply" button? The comment would be then below the comment you're responding to (With a "In response to X"?). At the moment, you must reply to the previous comment who reached the max level to have a comment below the one you're trying to answer.

And the second problem is that you're then responding to the wrong comment. It means that a user can see some answers to his comment that are unrelated to what he said. My main worry is that actually, people on my website are exactly doing it, and while I'm planning to add a link to their comments activities, they could have some notifications that are useless for them.

"They could", because that's my third problem. Does their comments activities are supposed to show people who replied to their comments? For me, it's obvious that you'll probably want to see if someone is answering to something you said. But after some testing, it looks like it only shows your own activity. Is it intended? If yes, do you plan on adding comments that are responding to your own comments in the future? And finally, if yes again, would what I said before be a problem for that?

Not sure it's easy to understand, so, feel free to ask any required clarification
Hey Philidia,

Please find the response to your inquiries below:


So, my first problem is with the reply system. It looks like when you reach the max level of replies, you don't have a "reply" button. Pretty logic, since it's the max level. However, is it possible to keep this max level and still have a "reply" button? The comment would be then below the comment you're responding to (With a "In response to X"?). At the moment, you must reply to the previous comment who reached the max level to have a comment below the one you're trying to answer.

Unfortunately that wouldn't be possible


And the second problem is that you're then responding to the wrong comment. It means that a user can see some answers to his comment that are unrelated to what he said. My main worry is that actually, people on my website are exactly doing it, and while I'm planning to add a link to their comments activities, they could have some notifications that are useless for them.

Hm, what do you mean by responding to wrong comments?


"They could", because that's my third problem. Does their comments activities are supposed to show people who replied to their comments? For me, it's obvious that you'll probably want to see if someone is answering to something you said. But after some testing, it looks like it only shows your own activity. Is it intended? If yes, do you plan on adding comments that are responding to your own comments in the future? And finally, if yes again, would what I said before be a problem for that?

Hm, sorry but I am a little lost here.
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Wednesday, 23 December 2015 23:28
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Sorry, I'll use some pics to explain better =P

But anyway, if the first problem can't be solved, the 2nd/3rd are likely going to be on the same case.

Maximum Reply Level = 2 on my example. So, for the 2nd problem, what I wanted to say is that on my pic, I'm responding to a guest Dandyoung as Philidia. Dandyoung commented after with his account, but since there isn't a reply button on my comment (because of the maximum reply level), he had to use the reply button on the comment done with the guest Dandyoung. Then, Komento displays (in french) "In answer to guest Dandyoung", instead of "In answer to Philidia". That's why I wanted to know if I could have this button even if the maximum reply level is reached. But it's not possible, according to your answer.

The 3rd problem is about the menu link "User profile" from Komento (see my 2nd pic). It can show you all the comments you posted, or your activities. On the activities tab, I was expecting to see when someone replied to my comment. But it looks like it shows only what you did. So, I was asking if it was intended. But again, the fact it's impossible to have a reply button means it's impossible to have that kind of activity.
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Thursday, 24 December 2015 16:30
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Ah, okay I get you now. Unfortunately that is not possible because there is no way to know you are actually responding to who on the 3rd level.

Each comment object is tied to a "parent" and if the parent is going to be "Philidia", then the comment would be nested below Philidia's comment

We can't alter this behavior because it's going to be extremely heavy on the system.
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Thursday, 24 December 2015 16:41
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Understood

No problem then, we'll just deal with. Do you think there could be a "quote" button on each comment though? If yes, I may ask it as a custom feature for later.
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Thursday, 24 December 2015 16:49
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Hey Philidia,

Hm, it could be possible
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Friday, 25 December 2015 03:35
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