Account activation don't work
By Federica Gorni on Tuesday, 22 November 2022
Posted in General Issues
Replies 7
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Hello,
I'm writing because an user report me a problem with account activation email.
The page response is an error 403

This is the url in the email:

https://www.[mydomain].com/index.php?option=com_users&task=registration.activate&token=4565c8475ba96207bdfbe1329d6c8dcf&Itemid=707

I check in database and "4565c8475ba96207bdfbe1329d6c8dcf" token it's correct but user status (in joomla) don't change after click on url verification and page status is 403.

To verify the functioning of Joomla I temporarily activated user registration (of Joomla) and created a new user from the frontend. I received the email with the link and clicking on it was successful.

I tried to purchase a product on PayPlan by creating a new user (username: testing.marco) I received the link to activate the account https://[mydomain].com/index.php?option=com_users&task=registration.activate&token=2cc173baee59071d546568ab6c790f1f&Itemid=707 and gives error 403.

I conclude that the creation of users in PayPlan is not working.
Can you check please?
Hey Federica,

I've checked your site and found that the issue is coming because you have disabled the "Allowed User Registration" setting in User Manager Options.
https://monosnap.com/direct/Zg2Wt6xj5e2BhcQycCRIEK190yIY7H

After enabling this setting, i am able to activate my account.
https://monosnap.com/direct/lSpbgSGBanXKUF3Fs4UMjSMTqD7k7h

Please take a look at this issue again and update us if still issue persist.
Manisha Ranawat
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Tuesday, 22 November 2022 18:49
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This website must be able to accept new users only through PayPlan, for this reason user registration has been deactivated.

Otherwise, how can I hide the user self-subscription button to don't have Joomla registration page working...?
https://www.mantrayogacentre.com/entra.html
Federica Gorni
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Tuesday, 22 November 2022 19:30
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Hey Federica,

In the PayPlans setting, we have the option Force Subscribe Plan First, enabling this option to redirect users to the plan page whenever they try to register at the site using any of the registration methods available at the site.
see here:https://monosnap.com/direct/AdXKU29ZRLRiooAlXOWnKOtlETWLPM

Let me know if you will have any queries.
Manisha Ranawat
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Wednesday, 23 November 2022 10:52
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Hello,
this is a good solution but redirect to a page without plan for guest users (url index.php?option=com_payplans&Itemid=446&view=plan) How can I redirect to acquista/1.html (index.php?option=com_payplans&Itemid=447&group_id=1&plan_id=0&view=plan) ?
Federica Gorni
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Wednesday, 23 November 2022 18:22
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Hey Federica,

If you want to redirect to the group plan page then you can do it with customization in the code.

For this go to file path : root\administrator\components\com_payplans\includes\registration\abstract.php, near line no. 253 find the below-mentioned line of code.


$redirect = PPR::_('index.php?option=com_payplans&view=plan');


Replace it with


$redirect = PPR::_('index.php?option=com_payplans&view=plan&group_id=1&plan_id=0');


Note: Please take the backup of this change as changes in core so will be lost on upgrade.

Update us if you still have any queries.
Manisha Ranawat
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Wednesday, 23 November 2022 19:08
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losing this change with every update doesn't seem like a good solution... why not allow to choose which plan or group to redirect the user to if you activate this feature? If you use groups it is normal that the main page is empty...
Federica Gorni
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Wednesday, 23 November 2022 19:19
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Hey Federica,

Currently, you need to keep the backup of changes.
I'll discuss this with the team and see how we can do it.

Thank you for understanding!
Manisha Ranawat
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Wednesday, 23 November 2022 19:29
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