By David Judah on Friday, 18 April 2014
Posted in General Issues
Replies 7
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Hi there,

As the title suggests, I want to be able to control exactly when users get email notifications as some people are complaining already that their inbox is clogging up as they get an email for every time a user joins a group they belong to. I know they can disable it themselves, but I think I would like to preampt the complaints.
Hi David,

I am sorry for the delay of this reply.

For the email / system notification, your users should be able to configure themself when they logged into EasySocial frontend in profile preference -> 'notification settings'

Hope this help and have a nice day
Sam
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Friday, 18 April 2014 10:40
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Since this has already been asked, I would like to follow up with the original question posed, since it's an issue in my community, too. Is there a way to preemptively set notifications so that a new user isn't bombarded with emails as their introduction to the community. The sheer amount of emails is really overkill. And once I launch the community to the wider audience, this is going to be a mess.

So, to be clear: can we change the default user settings to that the user has the option to turn various email and system notifications ON rather than having to go in and turn everything off?
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Sunday, 22 June 2014 22:52
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Hello Troy,

You can actually set the default values in the Alert area at the back end of EasySocial
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Monday, 23 June 2014 01:23
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Looking for some clarification on how the Alert default settings in the backend actually manage the users' setting on the frontend. I imported about 100 users from my previous site before turning off default email notifications for likes and when user joins a group user is a member of.
1. Likes - Likes on items you were involved in
2. Likes - Likes on your items
3. Groups - User joins the group

ONLY the new accounts created since turning these alerts off are set in the users' settings. All other accounts still have those three settings turned on.

Am I correct that the only way to turn off these settings by default for previous accounts is through a database query or should turning them off on the Alerts page in backend also execute this query automatically? If so, then it is not doing so.
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Saturday, 16 August 2014 03:55
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Hello John,

Can I know how are these "100" users imported to the site? These default settings are applicable to users that registers on the site as they would inherit these settings when they dont have the data on the table. If these 100 users was already on EasySocial and already saved their notification settings, then it wouldn't be inheriting them.
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Saturday, 16 August 2014 16:26
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The 100 users had the default Alert settings applied to there account, which is everything set to yes. Then I unpublished the email notification setting to these three. I was thinking that changing a default setting would apply across all accounts but it sounds like I will have to do a database query to update existing accounts.
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Sunday, 17 August 2014 02:16
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Hello John,

If they have already saved their settings (the alert data was already written to the database), it will then use this data. If these data doesn't exist in #__social_alert_map, then it will inherit from the default settings.
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Sunday, 17 August 2014 14:34
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