By Bruno Alecrim on Friday, 27 May 2016
Posted in Technical Issues
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Hi There, I started right now the upgrade process of Easydiscuss to Version 4... everything was runing smooth but the process simply appear to be stuck at 10% for many minutes (Take a look to the attached image), so I tried to access the site and I got this error message:


Warning: require_once(/home/tutor548/public_html/components/com_easydiscuss/constants.php): failed to open stream: No such file or directory in /home/tutor548/public_html/components/com_easydiscuss/router.php on line 16

Fatal error: require_once(): Failed opening required '/home/tutor548/public_html/components/com_easydiscuss/constants.php' (include_path='.:/usr/local/lib/php') in /home/tutor548/public_html/components/com_easydiscuss/router.php on line 16

What should I do?

Sorry to say that, but right now I need the fastest support possible because in the next few hours we have classes inside the site. Please.

With Best Regards
Bruno Alecrim
Hi, we did a repair task too but it shows a failed message in the operations page. After that, we did the analyze, check, and optimize operations then only the table seems to be in good condition. We are not sure why the repair operation would fail however, we did managed to install the new version of ED and you should have your site working properly now.
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Friday, 27 May 2016 17:58
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Hi Bruno,

When I was doing an installation on your ED, I can into the following error.

144 Table './tutor548_rvtutor/v1da_discuss_users_history' is marked as crashed and last (automatic?) repair failed SQL=CREATE TABLE IF NOT EXISTS `v1da_discuss_users_history` ( `id` bigint(20) NOT NULL AUTO_INCREMENT, `user_id` bigint(20) NOT NULL, `title` text NOT NULL, `command` text NOT NULL, `created` datetime NOT NULL, `content_id` bigint(20) unsigned NOT NULL, PRIMARY KEY (`id`), KEY `user_id` (`user_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8;


Since the error reported that the "v1da_discuss_users_history" table was corrupted, I would recommend you to access your phpMyAdmin to repair the table:
v1da_discuss_users_history

If any error persist, could you provide me access to your phpMyAdmin so I can further troubleshoot your issue?
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Friday, 27 May 2016 16:35
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Hi Raymond... I did the Repair Table task, now I can access the site, but the Easydiscuss still inaccessible with the error:

Fatal error: Uncaught exception 'RuntimeException' with message 'Unknown column 'header' in 'field list' SQL=SELECT `new_url`,`header`,`published` FROM `v1da_redirect_links` WHERE `old_url` = 'http://tutorialmaster.com.br/forum.html' LIMIT 0, 1' in /home/tutor548/public_html/libraries/joomla/database/driver/mysqli.php:610 Stack trace: #0 /home/tutor548/public_html/libraries/joomla/database/driver.php(1279): JDatabaseDriverMysqli->execute() #1 /home/tutor548/public_html/plugins/system/redirect/redirect.php(86): JDatabaseDriver->loadObject() #2 [internal function]: PlgSystemRedirect::handleError(Object(Exception)) #3 {main} thrown in /home/tutor548/public_html/libraries/joomla/database/driver/mysqli.php on line 610

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Yes I can give you credentials to access the site and cpanel, but where can I insert that information?

Also... is there a way to definitively insert this credentials information, so when you or any other Stackideas member need, is already there?

With Best Regards
Bruno Alecrim
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Friday, 27 May 2016 16:50
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You can just include your cpanel access once at http://stackideas.com/dashboard/site
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Friday, 27 May 2016 17:03
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Hi, Thanks for your response, already inserted the Cpanel access there.

Right Now I am finishing one newsletter I need to send it to my costumers,

Can I send it, or should I wait?

With Best Regards
Bruno
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Friday, 27 May 2016 17:09
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Hey Raymond and StackIdeas Team, you are simply the BEST JOOMLA SUPPORT I ever tried.
Thanks a lot. I will do some tests if I find something I post it here.

With Best Regards
Bruno Alecrim
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Friday, 27 May 2016 18:18
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Saturday, 28 May 2016 12:22
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