By peter guettenberger on Wednesday, 04 May 2016
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Dear Support,
As you suggested, our ES is now working together with PayPlans from "readybites". The point is, that now all the time a blank screen appears; talking about an invalid security token! I've seen several similar topics about that same issue in your forum list, but somehow we're not able to read the discussions. So we have to ask you how to turn that security feature off, before our users are getting crazy by that?
best regards!
****, I missed adding the screenshot. here you go !
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Wednesday, 04 May 2016 19:46
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What does this say in English?
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Thursday, 05 May 2016 00:24
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it's saying: "Because of an invalide security token, your request has been denied. Please refresh your site and try again."
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Thursday, 05 May 2016 00:27
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Not sure if this helps... "The "Invalid Token" message is part of a security feature for Joomla. It often gets in the way of legitimate users though".. That's the conclusion from https://www.ostraining.com/blog/joomla/invalid-token/ which seems to offer some solutions.
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Thursday, 05 May 2016 05:26
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Yep, Andy is absolutely right and there is really nothing that we can do to address this unfortunately
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Thursday, 05 May 2016 12:51
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yes, Andy was right! And also thank you for the link! by adding these lines, it seems to solve the problem !
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Thursday, 05 May 2016 16:44
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Thursday, 05 May 2016 17:32
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