By Juan Herrera on Monday, 23 November 2015
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Get error message:

joom484.ogg_komento_configs' doesn't exist SQL=SELECT * FROM `ogg_komento_configs`

when installing.
Hello Juan,

I've tried to access your site but failed. By the way, can you provide us your FTP and phpmyadmin access as well?
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Monday, 23 November 2015 15:47
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I added the info you requested to the ticket. Thanks.
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Tuesday, 24 November 2015 12:32
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Hello Juan,

I've installed it for you. Please have a look.
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Tuesday, 24 November 2015 14:42
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OK thanks. What was the problem?
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Tuesday, 24 November 2015 15:08
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Hello Juan,

For some reason, the installer can't find a Komento table in your database. I've manually created the tables and it is successfully installed.
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Tuesday, 24 November 2015 15:19
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Now the issue is that nothing is working properly. You can go to the home page but all links don;t work correctly.
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Tuesday, 24 November 2015 15:30
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Hello Juan,

I've checked your site and found out that the template you are using has Komento override file. As you can see in this error: http://screencast.com/t/o7DgjEOV . To prove this, I've temporary changed the template to default Joomla template Protostar and the page is loaded fine: http://screencast.com/t/GFpj6kPY . You might want to consult with the template developer about this.
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Tuesday, 24 November 2015 15:49
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