Issue Installing Komento
Resolved

Get error message:

joom484.ogg_komento_configs' doesn't exist SQL=SELECT * FROM `ogg_komento_configs`

when installing.
7 replies
  • NIK FARIS replied on Monday, November 23 2015, 03:47 PM
    Hello Juan,

    I've tried to access your site but failed. By the way, can you provide us your FTP and phpmyadmin access as well? :)
    Best regards,
    Nick
  • Juan Herrera replied on Tuesday, November 24 2015, 12:32 PM
    I added the info you requested to the ticket. Thanks.
  • NIK FARIS replied on Tuesday, November 24 2015, 02:42 PM
    Hello Juan,

    I've installed it for you. Please have a look. :)
    Best regards,
    Nick
  • Juan Herrera replied on Tuesday, November 24 2015, 03:08 PM
    OK thanks. What was the problem?
  • NIK FARIS replied on Tuesday, November 24 2015, 03:19 PM
    Hello Juan,

    For some reason, the installer can't find a Komento table in your database. I've manually created the tables and it is successfully installed. :)
    Best regards,
    Nick
  • Juan Herrera replied on Tuesday, November 24 2015, 03:30 PM
    Now the issue is that nothing is working properly. You can go to the home page but all links don;t work correctly.
  • NIK FARIS replied on Tuesday, November 24 2015, 03:49 PM
    Hello Juan,

    I've checked your site and found out that the template you are using has Komento override file. As you can see in this error: http://screencast.com/t/o7DgjEOV . To prove this, I've temporary changed the template to default Joomla template Protostar and the page is loaded fine: http://screencast.com/t/GFpj6kPY . You might want to consult with the template developer about this. :)
    Best regards,
    Nick
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