By Inspire Theme LTD on Friday, 27 November 2015
Posted in Technical Issues
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Hey guys,

I have an issue with the email notifications - on our website we are two admins, and the second admin does not receive an email notification when someone opens a new discussion in EasyDiscuss. Here are some more details:

1. We have two admin accounts:
"admin1" - this is the default admin account, that was created when we installed the website (Joomla).
"admin2" - we added this admin account (Super User) later.

So, only "admin1" receives notifications when somebody posts in EasyDiscuss.

2. I'm attaching a screenshot with the "Notifications" settings

So, how can I make it so both admins receive an email notification when somebody posts in EasyDiscuss?

P.S. It doesn't matter for the above issue, but yes, we have a Cron job configured properly (otherwise even the first admin would not receive emails.)
Hey guys,

I just found the problem - the second admin had the "Receive System Emails" set to "No"
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Friday, 27 November 2015 16:28
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Hi there,

I am really sorry for the delay of this reply,

By the way, glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Monday, 30 November 2015 12:57
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