By Michael Squire on Wednesday, 20 July 2016
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HI,

We have tried to install the update of 1.4.11

The first time the installer said we had an old installer so we uploaded it again. Now it back end we are not ale to click on some options, the dashboard screen does not display data or tell us if there is an update. On the front end most is still working but the sign in on the drop down menu is not functioning.

We have tried to install the update again but it gets through to step 4 then just sticks on downloading at 0%.

We need to have this back up asap as we are having complaints from customers.

Thanks for your help in advance

Mike
Sorry this is fixed, seems safari did not like the installer and we used Chrome. The update has also fixed the other issues we were having.

Thanks

Mike
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Wednesday, 20 July 2016 16:21
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Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.

Have a nice day ahead
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Wednesday, 20 July 2016 17:42
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