By Chihuahua1606 on Wednesday, 28 January 2015
Posted in Wanderers
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Hi,

I tried to download the wanderers zip file from the dashboard and then install it on my site but the zip file is empty.

This is the link I am going to after logging in

http://stackideas.com/component/billings?controller=download&task=download&template=wanderers&version=3.0

Thanks for any help coming my way!
Hello Shimizu,

I've tried download from the provided link and I managed to install it in my local without any problem. Can you provide us your backend and FTP so we can install it for you?
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Wednesday, 28 January 2015 10:49
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Yes, what is your email address?

Thanks
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Thursday, 29 January 2015 05:18
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Hi

Sorry, I was not clear about my issue in the initial post.

I have already installed the template.
Then it disappeared from the lists of the templates in
"Template Manager > Styles" after I tired to edit it.
However I can still see it in "Template Manager > Templates"

I thought it will appear again in "Template Manager > Styles" if I re installed it, But nothing happened.

I am currently using another template that Jomsocial provided. but I really want to try wanderes.

How can I make the template available again to use on my site?

Many thanks

Hisako
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Thursday, 29 January 2015 06:13
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Hello Hisako,

I can see it in my local in Templates Manager>Styles: http://screen.stackideas.com/2015-01-29_1151.png . You can provide the access in the Site Details below the reply form.
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Thursday, 29 January 2015 11:53
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ah ok, I see now. here you go.
we installed it before but now we cant see it in the template manager so I tried to reinstall it but it still does not show up in the templates to choose from. if you can have a look that would be great, thanks
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Friday, 30 January 2015 05:06
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Hello,

I've installed it for you. Please have a look.
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Friday, 30 January 2015 10:32
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Great, thanks! Can you let me know how you put it back? Just in case it happens again.

Thank you
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Friday, 30 January 2015 22:20
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I have to say: Great support and really fast! Thumps up!
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Friday, 30 January 2015 22:52
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Hello Hisako,

I've reinstalled the template and published it in Extension Manager.

Hello Roy,

You are welcome and thanks for the compliment.
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Friday, 30 January 2015 23:04
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I was having the same problem regarding the zip files. Thanks for the suggestion
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Tuesday, 10 March 2015 16:26
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Hello Vijay,

You're welcome.
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Tuesday, 10 March 2015 17:31
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